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Customer Support Assistant
Dubai, United Arab Emirates · Part Time
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- Expérience
- N'importe lequel
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 5 heures
- Work mode
- Au bureau
- Eligibility
- Candidates with their own visa who can work as a part-time assistant in Dubai Marina and can share a CV plus work samples are encouraged to apply.
- Resume
- Required to apply
Where you'll work
Description de l'emploi
Role Overview
A family-run cake studio in Dubai Marina is seeking a creative and self-driven Marketing & Customer Support Assistant. The role combines customer communication with day-to-day social media and light marketing support.
Key Responsibilities
- Respond to customer questions and messages through Instagram, WhatsApp, and other social channels.
- Make follow-up phone calls to customers whenever required.
- Assist with managing the studio’s Instagram presence and routine marketing tasks.
- Develop attractive content such as photos, short videos, stories, and reels.
- Prepare basic posters, flyers, and social media creatives using Canva.
- Support the studio in maintaining a polished, elegant, and consistent brand look.
Requirements
- Strong English fluency; Arabic will be considered an advantage.
- Good verbal and written communication abilities.
- Hands-on experience with Instagram, Canva, and social media handling.
- A creative approach with a strong sense of visual presentation and aesthetics.
- Comfort editing and producing short-form videos and reels.
- Well-organized, dependable, and able to work without close supervision.
Additional Information
The position is based in Dubai Marina and is listed as part-time. Applicants must have their own visa. Candidates who feel they fit a small family business environment are invited to share a CV along with samples of previous work.