Customer Relations and Admin Assistant
Singapore · À temps plein
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- Expérience
- 1 à 2 ans
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 2 heures
- Work mode
- Au bureau
- Éducation
- GCE O Level / A Level / NITEC / HNITEC
- Eligibility
- Candidates with the stated academic background and suitable communication/customer service skills may apply. Prior customer service experience of 1 to 2 years is preferred.
- Resume
- Required to apply
Where you'll work
Description de l'emploi
Role Overview
EM Services Pte Ltd is hiring a Customer Relations and Admin Assistant based in Singapore. The role combines front-desk customer handling with day-to-day administrative support.
Key Responsibilities
- Handle enquiries received at the counter, by email, and over the phone.
- Carry out guest or customer check-in and check-out procedures.
- Coordinate reservations made through online channels and phone calls.
- Oversee the booking and scheduling of facilities.
- Issue bills, process payments, and manage payment collection.
- Arrange refunds for overpayments or deposit balances where applicable.
- Support reporting work and provide clerical and administrative assistance as required.
Requirements
- Education at GCE O Level, A Level, NITEC, or HNITEC level in Office Skills, Business Administration, or a related discipline.
- Strong communication ability and a customer-focused approach.
- Careful, accurate, and detail-oriented in daily work.
- Preference will be given to candidates with 1 to 2 years of experience in customer service.
Work Location
West Coast and Tampines Town Council, Singapore.