Courier

Role overview

The courier will be responsible for collecting and delivering parcels safely, accurately, and on time in line with assigned routes and schedule requirements. The role also includes checking package contents for accuracy, scanning items at each stage, safeguarding parcels, and delivering a high standard of customer service.

Key duties

• Pick up and deliver packages safely while following allocated routes and strict time commitments.
• Check and scan parcel contents to ensure orders are correct at both collection and delivery points.
• Provide professional customer service and make sure packages are handled and packed securely.
• Escalate delivery problems, damaged items, or address discrepancies as soon as they are identified.
• Carry out additional tasks as needed.

Education

Secondary school education or an equivalent qualification is required.

Experience

A minimum of 1 year of professional driving experience is needed.

License requirements

Candidates must hold either a minimum Class C (car) license or a minimum Medium Rigid (MR) truck license under Australian licensing classifications.

Equal opportunity and workplace values

The employer is committed to fair treatment, equal opportunity, and affirmative action, with a focus on building a diverse, equitable, and inclusive workforce. Hiring decisions are made without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy or childbirth-related conditions, disability, or any other legally protected characteristic.

Company overview

The organization is a major global express transportation provider operating across more than 220 countries and territories. It is recognized for delivering transportation and business solutions worldwide and places strong emphasis on a people-first approach, service quality, and continuous investment in its workforce. Its culture is built around a People-Service-Profit philosophy that prioritizes employee well-being, customer service, and reinvestment in the business and its people.

Additional information

No pay details were provided in the source. The job is based in Burleigh Heads, Queensland, Australia.