Counter Person

Overview

This role is ideal for someone who enjoys working with cars and takes pride in delivering excellent customer service. The company is focused on being a leading provider of automotive aftermarket parts and is seeking upbeat, target-oriented team members who can build genuine connections with customers.

Benefits

• Opportunities to grow into roles across the broader Advance Auto Parts organization
• Discounts on auto parts
• Group benefits package after 3 months, including health, dental, vision, life insurance, and AD&D
• Financial programs for permanent team members, including a group RRSP with employer contributions and discounted employee stock purchase plans

Key Duties

• Provide strong service to both commercial and DIY customers, helping with projects by identifying vehicle-related issues and suggesting suitable parts or solutions
• Locate parts through stores, hubs, distribution centers, and outside vendors for special orders, while building a reliable network of alternate suppliers
• Keep the sales floor, work areas, and customer-facing spaces neat, organized, and aligned with store standards
• Handle day-to-day inventory tasks such as checking for shortages or errors, stocking items, processing returns, and supporting cycle counts and the annual inventory count
• When needed, transport parts to commercial customers using company vehicles in a safe and efficient way
• Take on additional tasks assigned by the Store Manager

Requirements

• High school diploma or GED; experience in a trade is considered an advantage
• 2 to 3 years of automotive sales experience is an asset, along with a record of meeting personal and store sales targets through professional customer service
• Working knowledge of automotive parts and solid problem-solving ability
• Willingness to learn and adapt
• Clear verbal and written communication skills
• Comfort with basic math and accurate calculations
• Ability to lift or move up to 50 lbs regularly and up to 100 lbs occasionally
• Valid full driver’s license, a clean driving record, and strong driving and navigation skills
• Availability to work a mix of days, evenings, weekends, and holidays as needed

Work Conditions

The role is mainly performed while walking or standing in a retail setting. It involves speaking, hearing, and using the hands and fingers to handle objects, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. Frequent lifting of up to 50 pounds is required. Vision needs include close, distant, color, depth, and focus adjustment abilities. The work environment is indoors most of the time, may occasionally involve exposure to caustic chemicals, and is generally of moderate noise level.

Equal Opportunity

The employer is committed to fair hiring and does not discriminate on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected characteristics under applicable federal, provincial, state, or local law.