Correctional Officer Talent Pool - Silverwater Complex

About the role

Correctional Officers play a key part in maintaining community safety while supporting offenders to move toward better outcomes. In this role, you will supervise inmates in correctional facilities, including prisons and court cells across New South Wales. The work involves direct interaction with inmates, maintaining order and safety, carrying out checks, observing behaviour, and communicating clearly and professionally.

Key duties

• Complete everyday operational duties in line with legislation, Corrective Services NSW requirements, and NSW Department of Communities and Justice policies and procedures to support inmate safety, wellbeing, security, and rehabilitation.
• Carry out routine accountability activities such as muster, head counts, and ongoing observation of offenders.
• Perform searches and other detection tasks to identify and remove contraband from the facility or court complex, while helping maintain a safe environment for staff, visitors, and offenders.
• Handle inmate requests for services and escalate matters when appropriate.
• Oversee offender activities in work areas, living areas, and approved zones, ensuring operations are fair, equitable, and carried out safely and efficiently.

Locations included in this talent pool

• Silverwater Correctional Complex
• Dawn De Loas Correctional Centre
• Mary Wade Correctional Centre
• Metropolitan Remand and Reception Centre (MRRC)

What’s on offer

• A paid 12-week training program.
• Flexible work arrangements, with the ability to choose days and hours that suit your commitments.
• The opportunity to earn a nationally recognised Certificate III in Correctional Practice.
• Clear pathways for career growth into specialist roles.

Role requirements

• You must be at least 18 years old.
• A current and valid driver licence is required.
• Applicants must be an Australian or New Zealand citizen, or a permanent resident.
• You need to be willing to complete a Certificate III in Correctional Practice.
• You must meet the medical standards for the role and have a reasonable level of fitness.
• Candidates must disclose any visible body art or modifications on the face, scalp, ears, neck, or hands, as well as any tattoos or modifications that are offensive in nature. This applies to anything visible beyond a fastened collar or buttoned cuff of a long-sleeve shirt.
• Applicants should review the dress manual for further guidance.

Application requirements

• Submit a cover letter of no more than 1 page explaining your interest in the role and the skills and experience that make you a good fit.
• Provide an up-to-date resume of no more than 2 pages.
• Answer all questions in the online application form honestly and accurately.

Important application rules

• You can only apply for a Correctional Officer role with Corrective Services NSW once every 12 months.
• Your application will be withdrawn if you have applied for a casual or ongoing Correctional Officer role within Corrective Services NSW in the past 12 months.
• Your application will also be withdrawn if you are already in the recruitment process for another Correctional Officer role or location within a correctional centre.

Support and inclusion

If you would like help with the role, recruitment process, or recruitment adjustments, contact Paige Burgess at Paige.burgess@dcj.nsw.gov.au. You can also contact Talent Acquisition or call 1800 810 316 and select option 1 to discuss your preferred communication method.

The organisation places strong emphasis on inclusion and diversity. It welcomes applications from people with disability, Aboriginal and Torres Strait Islander peoples, women, LGBTQIA+ people, culturally and linguistically diverse people, carers, and other underrepresented groups.

Additional resources mentioned include the role description, the dress manual, recruitment process information, recruitment adjustments, talent pools, and the fact sheet on eligibility for a higher commencing salary.

This talent pool is for the Silverwater Complex and related listed correctional centres in New South Wales.