W
Chat Support Executive - Work From Home & Work From Office both
Indore, Madhya Pradesh, India (Hybrid) · À temps plein
Soyez le premier à postuler
- Expérience
- N'importe lequel
- Salaire
- INR 200,000 – INR 425,000 / year
- Ouvertures
- 1
- Publié
- il y a 6 heures
- Mode de travail
- Hybride
- Éducation
- Tout diplômé
- Admissibilité
- Candidates from any educational background may apply; graduation is not required.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Role Overview
The position is for a chat support executive in an IT services company. The role supports both work-from-home and work-from-office arrangements, with the job location based in Indore, India.
What You Will Do
- Respond to customer complaints and guide them toward suitable solutions and alternatives within the expected turnaround time.
- Track each issue through to closure and make sure the customer’s concern is fully resolved.
- Take charge of the customer service workflow and ensure support operations run smoothly.
- Address customer complaints that are assigned to you and work on resolving them effectively.
Eligibility
Graduation is not mandatory for this role, so candidates without a degree may also apply.
Compensation
The role offers an annual salary package in the range of INR 2,00,000 to INR 4,25,000.
Additional Information
This is a chat-based customer support position that may involve blended support activities such as chat handling and back-office coordination.