Business Support Executive

About the Company

HBX Group is a global technology partner for the travel industry, bringing together accommodation, transport, activities, and payments through a mix of international and local brands. The company supports a large network of hotels and high-value clients across many source markets, with a business style shaped by technology, data, and a people-focused approach. Its way of working combines a global perspective with local understanding.

Role Overview

This position sits within a high-performing commercial team and is focused on improving hotel product competitiveness and availability within an assigned portfolio. The role is centered on strengthening commercial outcomes through better contracting terms, careful use of data, and strong partnerships with suppliers.

Key Responsibilities

• Rework terms with hotel partners to improve room availability, promotional opportunities, and rate competitiveness while ensuring all changes are accurately reflected in the system.
• Review dashboards and performance data to decide where action is needed and how to lift product results.
• Negotiate for additional offers and more availability directly with suppliers, then ensure everything is loaded correctly.
• Work alongside the Contracting Manager to exchange insights, align plans, and improve operational effectiveness.
• Keep regular daily contact with assigned hotel partners to build strong working relationships and support performance.

Skills and Experience

• Strong commercial awareness and confidence in negotiation.
• Ability to analyze information and turn findings into practical actions.
• Solid communication and relationship-building skills.
• Comfort working with cross-functional teams in a fast-moving environment.
• Careful attention to detail, especially when handling contracting terms and system updates.
• Organized, proactive, and able to manage several priorities at the same time.

Additional Information

HBX Group states that diversity supports innovation and helps make travel a positive force. The company emphasizes an inclusive environment where people from different backgrounds, perspectives, and talents are respected and valued, with equal opportunity as a core principle.