Audiology Receptionist

Role overview

An opportunity has opened within the Audiology Department at Woodend Hospital in Aberdeen for a receptionist working 36 hours per week. The post sits in a very active clinical environment with a substantial daily workload, so it calls for someone who is organised, positive, and able to manage competing demands calmly.

What you will do

You will be the first point of contact for service users and colleagues, handling reception duties in a busy audiology setting. The role requires confident communication by phone and face to face, along with a caring and empathetic approach at all times.

What the role calls for

The department is looking for a person with a solid educational background, a pleasant and approachable manner, and the ability to work effectively both independently and as part of a team. Good working knowledge of the MS Office suite is needed, and previous experience in a reception role would be an advantage.

Additional information

This vacancy may be withdrawn before the closing date if a large number of applications are received. If you would like an informal conversation about the post, you can contact Lee Paterson, Unit Support Manager, or Mark Mitchell, Head of Audiology.

Equality, access, and recruitment notes

NHS Scotland is committed to equality, diversity, and fair treatment across its workforce, and welcomes applications from people from all backgrounds. As a disability confident employer, the organisation aims to make recruitment accessible and inclusive. If adjustments are needed during the hiring process, the recruitment team should be contacted as early as possible.

Applications must be completed through the organisation's application system. A CV should not be uploaded, as it will not be considered for shortlisting. Posts normally close at midnight on the stated date, though they may end earlier if application volumes are high. Applicants are advised to monitor email, including junk folders, and their application account for updates. Once submitted, the application cannot be amended. Some vacancies are restricted to internal candidates, and current staff should ensure their profile correctly shows their employment with NHS Grampian.

Applicants are asked to provide an accurate email address, use their current residential address on the application, and ensure their identification matches that address. Support is available through the candidate support hub for system issues. The preferred browsers for the application system are Google Chrome and Microsoft Edge. If the post is based within the Aberdeen City Low Emission Zone, the successful applicant will be responsible for any entry-related costs.

NHS Grampian is one of Scotland's fourteen regional health boards and delivers health and social care services to more than 500,000 people across Aberdeen, Aberdeenshire, and Moray. The board aims to foster a positive culture rooted in NHS and social care values.