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Access Healthcare

AR Caller - Night Shift

Access Healthcare

Chennai, Tamil Nadu, India · À temps plein

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Expérience
N'importe lequel
Salaire
INR 200,000 – INR 325,000 / year
Ouvertures
1
Publié
il y a 1 semaine

Where you'll work

Description de l'emploi

Job Overview

Access Healthcare is looking for a dynamic and focused individual to join our team as an AR Caller. This role involves handling inbound and outbound calls professionally and efficiently, contributing to revenue cycle excellence.

Key Responsibilities

  • Manage inbound and outbound calls with professionalism and efficiency.
  • Achieve and surpass individual and team performance goals, including call quality and average handling time.
  • Ensure compliance and quality standards by adhering to company guidelines and processes.
  • Continuously enhance communication skills and product knowledge.
  • Collaborate with colleagues and other departments to resolve intricate issues.

Preferred Candidate Profile

  • Excellent verbal and written English communication skills; proficiency in additional languages is advantageous.
  • Previous experience in a customer support or call center setting is preferred.
  • Strong problem-solving capabilities and a customer-centric approach.
  • Must be ready to work in a night shift and US shifts.
  • Candidates are expected to join within a week.
  • This is a work-from-office position only.
  • Immediate joiners are highly sought after.

Additional Information

  • Role: AR Calling
  • Job Location: Chennai (Ambattur/Porur)
  • Candidates from anywhere in Tamil Nadu are welcome to apply.
  • Work Schedule: 5 days a week with fixed weekend offs (Saturday & Sunday).
  • CTC: Maximum 2.5 LPA.

Perks & Benefits

  • Complimentary two-way cab facility.
  • Fixed weekends off (Saturday & Sunday).
  • Medical insurance coverage.

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