Product Sales Manager

Role purpose

This position is focused on driving sales across the bank’s cash management product suite for clients in the assigned geography and across key business verticals. The role is expected to deliver the agreed revenue goals, including liability and fee income, support throughput growth, and bring in new-to-bank customers with an emphasis on increasing transaction banking revenues.

In addition, the role involves servicing client needs related to CMS and capital markets by working closely with operations and product teams, identifying process enhancements, and contributing ideas for new product development. The objective is to improve cross-sell, expand wallet share, and maintain strong service quality and customer satisfaction scores.

Key responsibilities and KPIs

The list below highlights the core duties of the position. The incumbent may also be assigned other tasks by senior management as needed.

• Drive business growth in cash management and capital markets, while meeting the assigned revenue and CASA targets.
• Achieve targets for acquiring new clients.
• Ensure service quality remains strong and that CASA usage and throughput levels stay consistently high.
• Design and roll out processes for cash management and digital banking transactions wherever required.
• Work closely with internal teams and external contacts to expand the bank’s CMS and capital markets business.
• Provide training to relationship teams when needed to support product adoption and business growth.
• Maintain a strong working knowledge of traditional CMS products, digital CMS offerings, and API banking.

Portfolio hygiene

• Keep deal updates current and ensure meeting status calls are logged on time.
• Coordinate with clients and internal teams to manage regulatory-sensitive items such as transaction deferrals, BOEs, ORMs, and similar matters.
• Participate in training for self-improvement and contribute to social media visibility and stakeholder engagement.

Risk and internal control

• Support risk management activities and comply with the bank’s policies and framework, especially those relevant to the transaction banking group.
• Exercise caution before executing deals to ensure alignment with risk and regulatory requirements and guidelines.

Education and experience

A bachelor’s degree in any discipline is essential. A master’s degree is preferred. The role calls for 2 to 7 years of relevant experience in cash management sales or in product/program management, ideally within a corporate banking or client servicing setting. The candidate should have a moderate understanding of cash management products and the market around them.

Additional information

This is a full-time, onsite role based in the Greater Kolkata Area. The role requires knowledge of CMS products and services.