PKI Operations Manager

About the Company

The hiring organization is a rapidly expanding technology business that develops digital trust infrastructure for the digital economy. Its solutions help organizations and individuals securely create, execute, and verify agreements using digital signatures, digital agreement workflows, and identity verification tools. Backed by strong market traction, a growing customer base, and continued investment, the company is strengthening its legal team as it enters the next stage of growth.

Role Overview

This position is a practical, leadership-focused role centered on improving and managing PKI operations. The successful candidate will ensure security, operational discipline, and audit preparedness within a tightly regulated environment.

Key Responsibilities

• Direct the daily running of the PKI environment and ensure smooth operational control.
• Administer Certificate Authority services and the supporting trust infrastructure.
• Handle certificate lifecycle activities, including issuance, renewal, suspension, revocation, and validation.
• Make sure all operations align with approved procedures, governance requirements, and certificate policies.
• Keep accurate operational logs and supporting evidence for sensitive actions.
• Coordinate Hardware Security Module activities and secure cryptographic key management.
• Assist with key ceremonies and tightly controlled cryptographic procedures.
• Build stronger internal ownership and higher operational maturity across PKI functions.
• Maintain, refine, and standardize PKI runbooks, processes, and documentation.
• Help align PKI policies and operating processes across the function.
• Ensure audit records are complete, well organized, and easy to retrieve.
• Oversee execution of PKI-related changes and enhancements.
• Confirm that major changes are reviewed, tested, approved, and documented appropriately.
• Support incident handling and risk escalation activities tied to PKI operations.
• Work closely with infrastructure, DevSecOps, security, compliance, and operations teams.
• Support monitoring, backups, resilience, security hardening, and disaster recovery work.
• Liaise with external technology partners, vendors, and auditors whenever needed.

What Success Looks Like

• PKI operations remain stable, secure, and well governed.
• Certificate services consistently run to approved standards.
• Sensitive cryptographic tasks are carried out with proper control.
• Operational procedures and supporting documentation stay current and well maintained.
• Audit preparedness and evidence management remain strong.
• Operations, security, compliance, and engineering teams collaborate effectively.

Requirements

• Demonstrated experience in managing PKI or Certificate Authority operations.
• Strong practical knowledge of X.509 certificates, certificate lifecycle management, HSMs, secure key handling, and highly available PKI environments.
• Background in access control, segregation of duties, incident response, backups, disaster recovery, logging, and operational governance.
• Exposure to security and compliance frameworks such as ISO 27001, WebTrust, ETSI, or comparable regulated settings.
• Experience in Saudi Arabia or GCC markets is preferred.
• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related discipline.
• Professional certifications in security, governance, PKI, cloud, or infrastructure are a strong plus.

What’s Offered

• Competitive pay and benefits package.
• High ownership with significant autonomy.
• Good opportunities for learning and professional growth.
• Open, collaborative, and transparent workplace culture.
• The chance to contribute to important digital infrastructure initiatives.

Additional Information

This is a full-time onsite role based in Riyadh, Riyadh, Saudi Arabia. The position is intended for experienced professionals who can take ownership of operational governance, security, and audit readiness in a regulated PKI environment.