Patient Scheduler

About the Employer

This opening is with a healthcare revenue cycle management organization. The role is being sourced and verified by Pinnacle Method Consulting, which states that it is not a staffing agency and is not the direct employer for this position.

Why This Role May Appeal to You

• Pay can reach up to $20 per hour.
• Medical, dental, and vision coverage are included.
• This is a remote position with flexible scheduling.
• PTO begins accruing from the first day you start.
• You become eligible for the 401(k) plan after 6 months of continuous service.
• You would be joining a team focused on improving healthcare results.

Role Summary

As a Patient Scheduler, you will be the main contact for patients and outside facilities when arranging appointments. The job also involves handling insurance-related details, helping patients understand what to expect financially, and keeping appointment coordination smooth between patients, providers, and medical teams.

Key Responsibilities

• Act as the first point of contact for patients and external facilities when setting up visits.
• Review, confirm, and relay insurance benefit information during the scheduling process.
• Explain the insurance verification steps and outline the patient’s expected out-of-pocket responsibility.
• Confirm appointments and share any required directions or preparation details.
• Work with providers and clinical staff to keep scheduling organized and efficient.

Required Qualifications

• A high school diploma or GED is mandatory.
• You need at least 2 years of experience in customer service, appointment scheduling, or healthcare.
• At least 1 year of experience using an EHR system is required.
• Strong speaking and writing skills are essential.
• You must be able to protect confidential information and follow HIPAA rules.

Preferred Qualifications

• A bachelor’s degree is preferred.
• Prior remote work experience, especially in a busy call-handling setting, is an advantage.
• Comfort with Google Suite and Microsoft Office is preferred.
• Good problem-solving and de-escalation abilities will help you stand out.
• A compassionate, patient-centered approach is valued.

Additional Information

The employer highlights privacy, equal opportunity, and a secure hiring process. The recruiting partner notes that it is not acting as the Employer of Record for this role.