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2coms

International Voice Process Representative

2coms

Mumbai, Maharashtra, India · Contrato

Sé el primero en postularte

Experiencia
Cualquier
Salario
INR 25,000 – INR 25,000 / month
Vacantes
1
Al corriente
hace 1 hora
Modo de trabajo
En la oficina
Educación
Cualquier graduado
Elegibilidad
Freshers who graduated in 2025 and hold any graduate degree. Candidates should be available to join immediately and be comfortable with night-shift, work-from-office operations.
Reanudar
Se requiere solicitud

Dónde trabajarás

Descripción del trabajo

Role summary

This opening is for an International Voice Process Representative at a multinational client in Vikhroli, Mumbai. The position is based in office and follows a night-shift schedule with two-way cab support. It is a contractual role on third-party payroll, with a possibility of moving to the client payroll depending on performance and business requirements.

About the opportunity

The role is aimed at 2025 graduate freshers who want to start a career in a high-volume global BPO environment. The job includes structured onboarding, regular support, and the chance of longer-term continuation if performance and business needs align.

Work details

  • You will manage international voice-based customer conversations.
  • Your focus will be on delivering accurate, professional support and maintaining strong customer satisfaction.
  • The schedule follows a 5-day rotational workweek.
  • Night shifts are part of the role.
  • Training and ongoing operational support will be provided.
  • This is a contractual assignment with a possible extension or absorption into the client payroll.
  • You will be working for a globally recognized brand.

Eligibility

Only 2025 pass-out graduates are eligible. The role is open to freshers with 0 to 6 months of experience. Immediate joining is required. The position is open to all genders, and the age criterion is as per company policy.

Skills and profile

  • Clear spoken and written English
  • Strong interpersonal abilities
  • Customer handling mindset
  • Ability to perform well in a fast-moving environment
  • Comfort with night shifts
  • Professional voice communication
  • Customer satisfaction focus
  • Basic BPO process understanding

Compensation and benefits

  • CTC of INR 25,000 per month
  • Two-way cab facility for pick-up and drop
  • Laptop and other required work equipment provided by the company
  • Provident Fund coverage

Additional information

  • Location: Vikhroli, Mumbai
  • Work arrangement: Work from office
  • Industry: BPO, International Voice Process, Customer Support
  • Payroll type: Third-party contractual payroll
  • Relocation support is not mentioned and is not available as per the source
  • Graduation year required: 2025 only

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