Fresher Language Expert - Arabic/Bengali

Role Overview

This opening is for a communication-focused Calling Process Executive who is fluent in Arabic or Bengali. The role involves speaking with business owners by phone to confirm, correct, and enhance the information shown on Google Maps and Google Business Profiles. The main emphasis is on accurate data handling, client assistance, and helping businesses improve how they appear online.

What You Will Do

• Call business owners and verify details related to their Google Maps and Google Business listings.
• Update and improve profile information to keep records accurate and reliable.
• Guide clients on better ways to strengthen their online visibility.
• Handle customer queries with a support-oriented approach.
• Research and validate business information using websites and browser tools.
• Work through ambiguous cases and classify claims with careful judgment.

Required Skills and Competencies

• Strong reading, writing, and speaking ability in Arabic or Bengali.
• Basic familiarity with Google Maps and how it functions.
• Comfort using multiple browser tabs and online research tools.
• Ability to assess information and make decisions in unclear situations.
• Adaptability to learn new tools quickly in a changing work environment.
• Readiness to work rotational shifts aligned to the target geography.

Work Conditions

The position requires working from the office in a 24x5 setup, specifically from Sunday through Thursday.

Eligibility

Applicants with a bachelor's degree or a master's degree can apply.

Additional Information

This opportunity is being offered by Orcapod Consulting Services Private Limited in Hyderabad, India.