Executive Assistant, MD

About the Role

Join American Airlines in a role that supports a Managing Director with high-level administrative, clerical, and organizational work. This position is based in Fort Worth, TX and is designed for someone who can handle a fast-moving environment, juggle multiple priorities, and contribute to the smooth day-to-day operation of the team.

Key Responsibilities

• Maintain the confidentiality of sensitive information at all times.
• Sort, filter, and respond to incoming mail, emails, and phone calls with strong judgment.
• Manage an intensive calendar and balance competing departmental priorities.
• Coordinate domestic and international travel, including flights, lodging, ground transport, and full itinerary preparation.
• Prepare correspondence, presentations, reports, and other ad hoc materials.
• Handle time and attendance tracking, expense reports, invoices, and office supply orders.
• Support meetings and events by arranging logistics, budgets, agendas, training materials, presentations, and catering.
• Respond to customer inquiries and complaints within assigned authority limits.
• Work with corporate clients and community business leaders as needed.
• Partner closely with the VP Executive Assistant and other administrative team members.
• Complete additional duties when required, within the scope of the role and applicable obligations.

Experience and Qualifications

• High school diploma is required.
• At least 2 years of previous experience in an administrative position.
• Comfortable using Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook.
• Experience with Workbrain, Coupa, Concur, Teams, distribution list creation, and NRTA tools.
• Ability to learn new skills quickly and cross-train with other administrative staff.
• Strong attention to detail, good time management, and the ability to work to deadlines.
• Capable of working in a busy setting, handling several tasks at once, and contributing with minimal supervision.
• Strong analytical thinking, problem-solving ability, emotional intelligence, and a positive attitude.
• Must be able to meet FAA criminal background check requirements for unescorted access to SIDA areas, if applicable.

Benefits and Perks

• Travel benefits that allow you, your family, and your friends to fly across a global network of 365 destinations on more than 6,800 daily flights.
• Health coverage starting on day one, including medical, dental, prescription, and vision benefits.
• Access to virtual doctor visits, flexible spending accounts, and related wellness support.
• Wellness programs designed to help employees stay healthy and perform at their best.
• 401(k) program available upon hire, with employer contributions available after one year depending on the workgroup.
• Additional offerings such as an Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

About the Workplace

American Airlines emphasizes inclusion, diversity, and a supportive environment where team members can grow personally and professionally. The company highlights its employee resource groups and commitment to serving a global customer base while supporting the people who keep the airline running.

Additional Information

This role may require flexibility in duties beyond the items listed above, as business needs change. Management may assign other tasks where appropriate, including those subject to any legal or collective bargaining obligations.