Executive Assistant

About the Company

Urban Company is a technology-led home services platform that helps customers book a wide range of at-home services, including beauty, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, and more. The company focuses on delivering a service experience that is dependable, standardized, and consistently high in quality.

Originally launched as UrbanClap in November 2014, the business was built to address a home services market that was largely fragmented, informal, and offline. Its foundation rests on three core ideas: delighting customers with differentiated service, strengthening the livelihood of service partners through a full-stack model, and using technology to modernize an old industry.

Role Overview

The organization is seeking an experienced and highly proactive Executive Assistant to support senior leadership based in Gurgaon. The role is central to keeping the leader’s office running smoothly by managing calendars, coordinating communication, handling logistics, and ensuring strong execution across priorities. The position is designed for someone who can help leadership stay focused on strategic work while maintaining operational discipline across day-to-day activities.

Key Responsibilities

The Executive Assistant will handle a broad mix of administrative, operational, and coordination responsibilities, including:

• Owning and maintaining the leader’s calendar, appointments, and daily priority planning.
• Working with internal teams to keep office operations in Gurgaon running efficiently.
• Planning and coordinating important internal meetings, company events, and leadership travel, including agendas, briefing notes, and follow-up trackers.
• Serving as the main coordination point for the leadership office and managing interactions with investors, senior stakeholders, and key partners to drive timely completion of action items.
• Preparing and sharing presentations, meeting minutes, statutory documents, consolidated updates, dashboards, and leadership reports.
• Supporting vendor discussions, contract coordination, payment follow-ups, inventory tracking, and budget monitoring for administrative and operational spending.

The role is broader than a traditional administrative support position and may involve multiple workstreams across different leaders. Strong preparation, proactive planning, and tight operational control are expected at all times.

Requirements

• 7 to 12 years of relevant experience as an Executive Assistant or in a Chief of Staff support capacity, ideally supporting a CEO or board-level leader.
• A graduation degree in any discipline is required.
• A postgraduate qualification such as an MBA or an equivalent degree is preferred.
• Strong capability in organizing, planning, and prioritizing work effectively.
• Excellent written and spoken communication skills.
• High attention to detail along with consistent follow-through on tasks.
• Comfort with MS Office and Google Workspace tools, especially presentations, spreadsheets, and documentation.
• Ability to work in a fast-moving, high-accountability environment while handling confidential information with discretion.
• Readiness to demonstrate ownership, sound judgment, and flexibility as business needs change.

Perks and Culture

• Opportunity to work in a high-growth environment with fast cycles of learning and execution.
• Significant ownership with the chance to influence how technology supports home services through leadership enablement.
• An inclusive workplace with equal and fair employment opportunities.
• A work environment committed to preventing harassment and supporting respect for people of all backgrounds and identities.

Equal Opportunity Statement

The company states that it is committed to fair and equal employment practices and aims to maintain a workplace free from harassment on the basis of age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.