CSOC Security Operations Analyst

About the Company

Commercial Bank, established in 1975 and based in Doha, supports Qatar’s economic progress through a broad suite of personal, business, government, international, and investment services. The organization emphasizes employee growth, professional development, innovation, and a healthy work-life balance.

Working here means joining a culture that aims to help people develop their potential while contributing to the future of banking in Qatar.

Role Overview

The Security Operations Analyst will oversee the monitoring, detection, investigation, and response to cybersecurity events using a range of tools and techniques. The role is important for safeguarding digital assets and maintaining the confidentiality, integrity, and availability of information systems.

Core Responsibilities

• Continuously review security alerts, dashboards, reports, and other monitoring outputs to spot unusual activity that may indicate a cyber incident.
• Respond to incidents and related notifications in a timely manner, including conducting root cause analysis where needed.
• Collect relevant details and turn them into practical intelligence on emerging cyber threats and incidents.
• Prepare CSOC reports for daily, weekly, and monthly KRIs, including presentation-ready formats when required.
• Build, tune, and maintain use cases and alert logic within the CSOC monitoring setup.
• Run routine health checks on CSOC tools and systems, ensuring hosts are monitored and required security logs are being captured.
• Work with InfoSec management to develop, maintain, and improve CSOC playbooks and procedures.
• Support the administration and configuration of security technologies such as SIEM, antivirus, network security devices, PAM, DLP, and vulnerability management tools.
• Create security awareness content, including messages, presentations, and announcements for managers, IT teams, and end users.
• Take part in cyber drills and CSOC exercises on a regular basis.
• Highlight critical issues for senior management each day and coordinate remediation efforts with relevant teams.
• Carry out exception reviews, due diligence checks, and risk assessments when needed.
• Support technology audit actions and control remediation work to ensure timely closure of findings.
• Maintain complete documentation for information security incidents.
• Handle technical security queries, investigate issues, and recommend controls to reduce risk.

Additional Accountabilities

The role also includes coordination with internal teams to ensure high-priority security matters are addressed promptly and that necessary corrective actions are completed. Documentation, review activities, and control improvement are part of the ongoing scope.

Key Skills and Competencies

The position requires strong knowledge of IT networks and protocols such as TCP/IP, UDP, DNS, SMTP, and PKI. A solid grasp of security operations concepts including perimeter defense, insider threat, kill chain analysis, threat hunting, security metrics, and the MITRE ATT&CK framework is essential.

Experience working with NetFlow, firewall logs, IPS logs, operating system security logs, and PCAP data is important, along with familiarity with APT detection, EPP/EDR, anti-malware, vulnerability scanning, DLP, and threat intelligence tools. The role also calls for strong written and verbal communication, the ability to work independently or in a team, comfort with high-pressure environments, and flexibility to work shifts in a 24x7x365 on-call setup.

Qualifications and Experience

A B.Sc. degree in computer science, engineering, or another related technical discipline is required. Candidates should also have experience in Security Operations or a comparable Information Technology role.

Why Join Commercial Bank

• Recognized as the Best Performing Bank in Qatar in The Banker’s Top 1000 World Banks Rankings 2025.
• Named Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
• Work in a digital-first environment with modern tools and technologies.
• Gain exposure to international partnerships and global networks.
• Benefit from a workplace that prioritizes employee well-being and work-life balance.
• Receive competitive compensation and benefits.
• Be part of a culture that values diversity, equity, and inclusion.

Disclaimer

Only shortlisted candidates will be contacted for the next stages of the hiring process. The employer may amend, withdraw, or close the vacancy at any time without prior notice.