Zoho Administrator

About the Role

This is a full-time, permanent opportunity for an experienced Zoho Administrator in Coimbatore. The role involves owning the company’s Zoho One environment, improving how the platform is configured, and supporting efficient day-to-day operations across connected business functions.

The ideal candidate will be strong in Zoho CRM, automation design, Deluge scripting, and system integrations, with the ability to help build reliable, scalable workflows in a technology-led business setup.

What You Will Do

• Run and support the full Zoho One suite, including CRM, Books, Projects, Desk, and related tools.
• Design and maintain automation rules, workflows, blueprints, and business logic.
• Set up Zoho connectors, integrations, and API-driven tools.
• Handle user access, roles, profiles, permissions, and data protection settings.
• Create dashboards, reports, and analytics for leadership decision-making.
• Connect Zoho with external applications and internal business systems.
• Identify issues across Zoho modules and resolve them effectively.
• Train team members on Zoho features, usage practices, and process efficiency.
• Assist with data migration, backups, and keeping the platform clean and organized.

Requirements

• A diploma or degree in Computer Science, IT, Electronics, Business Administration, or a closely related field.
• At least 3 years of practical experience managing Zoho Administration work.
• Hands-on expertise in Zoho CRM, Zoho Books, Zoho Projects, and Zoho Desk.
• Strong command over Zoho workflow automation and Deluge scripting.
• Solid experience with Zoho Analytics, dashboards, and reporting.
• Proven ability to work with APIs, integrations, and third-party application connectivity.
• Capability to manage security, user access, and data governance.
• Good troubleshooting skills and knowledge across multiple Zoho modules.
• Added advantage if you hold Zoho certifications such as CRM or Creator.
• Preference for candidates familiar with telecom/ISP workflow automation.
• Ability to conduct internal training sessions on Zoho tools and processes.
• Knowledge of data migration, data cleansing, and backup procedures is a plus.

Selection Process

• Academic qualification verification
• Validation of at least 3 years of Zoho administration experience
• Practical assessment involving workflow or connector configuration
• Interview focused on technical ability, problem-solving, and communication

Benefits

• Life insurance
• Provident Fund
• Paid sick leave and paid time off
• Opportunity to work in a fast-growing, technology-enabled business environment