Senior HR & Admin Executive

Role overview

This position is responsible for leading HR and administrative operations across the group’s UAE business, while also coordinating with related subsidiaries and entities. The scope covers the employee lifecycle, legal and policy compliance, performance tracking, and routine office administration. Payroll processing is handled by the existing payroll team.

Human resources responsibilities

• Run the complete recruitment process, including sourcing candidates, screening applications, arranging interviews, preparing offer documents, and managing onboarding.
• Keep employee records, contracts, and HR documentation accurate and current, ensuring alignment with UAE labour law and JAFZA requirements.
• Administer attendance and leave tracking, maintain proper records, and share payroll inputs with the payroll team.
• Coordinate visa processing, labour cards, Emirates IDs, and medical insurance for UAE employees; also support similar immigration and HR formalities for AMS Morocco and Amstergi Egypt through local providers and PROs.
• Handle enrolments, renewals, additions, and removals for group medical and life insurance.
• Manage probation monitoring by tracking timelines, arranging manager evaluations, and issuing confirmation, extension, or exit communications as needed.
• Support training and development initiatives beyond onboarding by identifying learning needs with management and tracking completion.
• Prepare and issue HR letters and notices such as offers, confirmations, warnings, resignations, terminations, and policy circulars.
• Maintain HR policies and keep the employee handbook updated.

Performance and reporting

• Track employee KRAs and KPIs and coordinate performance review cycles with management.
• Compile and share MIS updates for management on sales team KRA/KPI performance.
• Monitor achievement of sales incentives against targets and coordinate incentive calculations and release with management and payroll.

Compliance and renewal tracking

• Track expiry dates and renewals for visas, labour cards, Emirates IDs, passports, insurance policies, trade licences, tenancy agreements, and AMCs.
• Set advance reminders and follow up on renewals to prevent lapses or penalties.

Administrative duties

• Supervise office administration, facilities management, and vendor coordination.
• Manage KYC documents and submissions for banks, vendors, brands, insurers, and other stakeholders.
• Maintain process manuals for Accounting, Sales, and Logistics to support onboarding and smooth operations.
• Oversee the HR and Admin budget, monitor spending, manage petty cash and expense claims, and carry out reconciliations.
• Control monthly recurring staff and admin payments such as mobile bills, utilities, and vehicle-related expenses, ensuring they are processed on time and verified against usage.
• Arrange office procurement, track supplies, and maintain asset registers.
• Coordinate travel, accommodation, and transport logistics for staff and visitors.
• Maintain company records and work with PRO and government services on free zone and immigration formalities.

Qualifications and experience

The role calls for a bachelor’s degree in HR, Business Administration, or a related discipline, along with more than 5 years of experience in HR and administration. At least 2 years of this should be in the UAE, with free zone exposure preferred. Strong knowledge of UAE labour law and JAFZA procedures is essential. Experience across multiple jurisdictions such as the UAE, Morocco, and Egypt is an advantage, especially where coordination with local providers is involved. Proficiency in MS Office is required, and experience with HRMS or ERP systems is beneficial. Strong communication skills are important, and Arabic language ability is an advantage.

Key competencies

• High discretion and confidentiality
• Strong organisational and coordination skills
• Ability to manage multiple entities and stakeholders
• Sharp attention to detail
• Reliable follow-through on deadlines

Additional notes

Salary processing is not handled by this role and remains with the payroll team. The role also includes coordination across subsidiary and related entities as part of the broader group structure.