Scrum Master

Role overview

Scotiabank is hiring a Scrum Master in Toronto, Ontario, Canada. This full-time, on-site role is part of an inclusive, high-performance environment focused on delivering business results. The Scrum Master supports a medium-to-complex agile delivery team, helping ensure the team’s work stays aligned with both business priorities and technical requirements.

What you’ll do

• Lead conversations that help the team reach shared decisions, define goals, and resolve conflicts.
• Clear blockers that stand in the way of delivery by managing outside dependencies, solving medium-to-high complexity team issues, and creating practical new approaches when needed.
• Own the communication tools and routines that keep the scrum team aligned and transparent, such as tracker boards and similar mechanisms.
• Strengthen team performance by encouraging shared accountability and addressing productivity challenges.
• Take part in business analysis, user experience, and technical discussions across teams, platforms, and levels of influence.
• Keep progress visible across functions by sharing updates, outcomes, and achievements, and by running status meetings, product demos, and retrospectives.
• Work with an Agile Coach to guide the team proactively and recommend process improvements that increase productivity.

What we’re looking for

• An undergraduate degree or an equivalent combination of education and experience.
• A Certified Scrum Master or Agile Practitioner credential.
• At least 3 years of experience working as a Scrum Master with consistent application of Scrum principles, practices, and theory.
• At least 3 years of experience in software development, project management, business systems analysis, or another relevant professional area.
• At least 3 years of experience handling medium-complexity initiatives.
• Experience delivering medium-scale projects or programs in Agile and/or Waterfall settings, using influence to drive outcomes.
• Hands-on exposure to one or more core agile delivery disciplines, such as software development or business systems analysis.

About the company

Scotiabank is a major bank across the Americas, supporting customers, families, and communities through personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

Additional information

The organization is committed to diversity, equity, inclusion, and allyship, and supports employee resource groups across a wide range of identities and backgrounds. It also places importance on accessibility and workplace accommodations, and works to remove barriers while meeting accessibility requirements. Employees can access upskilling through online learning, cross-functional development opportunities, and tuition assistance. The rewards package includes bonus potential, flexible vacation, personal days, sick days, and benefits starting on day one. The workplace environment also includes free tea and coffee, universal washrooms, and collaboration-friendly space. Community engagement and belonging programs are available regardless of work location.

Accommodation and hiring note

Candidates needing accommodation during the recruitment or selection process may contact the recruitment team for support, including accessible interview arrangements, alternate-format documents, sign language interpretation, or assistive technology. Applications must be submitted directly online to be considered. Only candidates selected for an interview will be contacted.