Retail Assistant - Merchandise

Role overview

Woolworths Group in New Zealand is seeking a part-time Retail Assistant focused on merchandise support in an Auckland store. The role centres on helping customers, keeping the shop floor well presented, and contributing to smooth day-to-day store operations.

Work schedule

This position follows the first roster option below:

• Thursday: 4:00 PM to 8:00 PM
• Friday: 4:00 PM to 8:00 PM

What you will be doing

• Deliver a friendly, helpful service experience that improves each shopper’s visit.
• Assist with everyday store tasks by responding to customer needs and supporting the team.
• Keep displays, shelves, and the wider store area neat, attractive, and customer-ready.
• Provide visible, personalised help on the floor and handle customer questions or concerns quickly.
• Check product freshness and quality, and help maintain clean, orderly merchandising standards.
• Set up promotional signage and display material so campaigns are implemented correctly.
• Work closely with colleagues to keep operations running smoothly and support store goals.
• Follow safety rules, report hazards, and carry out duties in line with company policies and legal requirements.

What you should bring

• A strong customer-first mindset with a focus on building loyalty through great service.
• Good communication and people skills for positive interaction with customers and teammates.
• Professional behaviour, integrity, and respect for company values and procedures.
• Attention to detail, accuracy, and a proactive approach to raising issues when needed.

Experience at Woolworths Group

You will join a friendly, energetic, and collaborative workplace with room to contribute ideas and add value. The business serves millions of customers each week and encourages a practical, innovative, and supportive team culture built on respect, curiosity, openness, and care.

Benefits and support

• Team discounts across Woolworths Group brands, along with a rewards program recognising purpose-driven work.
• Access to a confidential 24/7 support service for financial, medical, safety, psychological, or physical assistance for team members and their families.
• Exposure to a large global organisation with broad career pathways across many disciplines.

Diversity and inclusion

The organisation values diversity, equity, inclusion, and belonging, and aims to provide a workplace where everyone can feel respected, supported, and able to reach their potential. Applicants who need adjustments during the hiring process are encouraged to mention this in their application.

About the wider business

Woolworths Group operates with a shared purpose of creating better experiences for a better tomorrow. Its teams are backed by genuine care, flexibility, and opportunities to grow while supporting the food and everyday needs of customers across Australia and New Zealand.