Office Administrator

Company Overview

Petra Pack Limited supplies affordable, high-quality packaging solutions tailored to the natural health sector. The business was founded from a personal interest in natural health and aromatherapy, which eventually developed into an online venture for people making their own home remedies. By importing in bulk, the company helps customers lower freight costs and access packaging more economically. Its broader aim is to help natural health businesses grow by keeping essential packaging within reach and at a sensible cost.

Role Overview

This part-time, on-site position is based in the Greater Tauranga Area and involves around 30 hours of work each week. The Office Administrator will keep routine office functions running smoothly, support customer-facing activity, manage equipment and records, coordinate schedules, and help maintain overall workplace efficiency.

Responsibilities

• Carry out day-to-day administrative support and general office administration duties.
• Handle office equipment and related operational tasks.
• Respond to customer enquiries and provide helpful service support.
• Organise schedules, maintain records, and keep documentation up to date.
• Process returns and coordinate with the warehouse as needed.
• Enter invoices into Xero.
• Communicate with staff, suppliers, and clients.
• Collect, sort, and file expenses, including staff expense claims.

Requirements

• Previous experience in administrative support or office administration is important.
• Ability to manage office equipment and related daily tasks.
• Strong written and verbal communication skills, along with good interpersonal ability.
• Solid customer service capability.
• Highly organised, attentive to detail, and able to juggle multiple priorities in a busy environment.
• Comfort using common computer tools such as word processing, spreadsheets, and email.
• Experience in a similar role or exposure to the natural health industry will be a strong advantage.

Additional Information

This role is offered on a part-time basis for 30 hours per week and is based onsite in the Greater Tauranga Area.