Medical Administrator

Role overview

Medmark Occupational Healthcare is seeking a Medical Administrator for its busy Cork office. This position sits within an administration team that supports day-to-day medical office operations and patient coordination.

Key duties

• Handle incoming calls and organise appointments.
• Process incoming and outgoing post.
• Manage email enquiries and appointment requests.
• Respond to client requests in a timely and professional manner.
• Prepare letters and document medical notes as needed.
• Type reports and maintain filing systems.
• Coordinate off-site clinic schedules.
• Support physician staff and act on their behalf when required.
• Provide personal assistant support to medical staff.
• Organise referrals and handle billing for patients and third-party payers.
• Keep office files and patient records accurate and up to date.
• Monitor office supplies, anticipate stock needs, place orders, and check deliveries.
• Help ensure office equipment remains operational, including basic troubleshooting, routine upkeep, and arranging repairs when necessary.
• Maintain service quality by following office standards and procedures.
• Take ownership of new and varied requests that help improve the reputation and effectiveness of the physician office.
• Rotate reception coverage with other team members.
• Carry out other duties as assigned by management.

Candidate profile

• Prior experience in a customer-facing role is essential.
• Experience gained in a healthcare setting is an advantage.
• Strong administrative ability and excellent attention to detail are required.
• Good IT competence and confidence using Microsoft Office are important.
• The ideal candidate will be well organised and able to manage several priorities at once.
• A professional, approachable attitude and a strong team focus are expected.

About Medmark

Medmark is a nationwide occupational health provider with offices in Dublin, Cork, Limerick, Galway, Sligo and Waterford. The organisation delivers occupational health and medical services across Ireland to a broad client base ranging from sole traders to small and medium businesses and large multinational companies. Its purpose is to help employers build healthy, safe and productive workplaces while also supporting individuals in achieving the best possible health and wellbeing.