Information Technology Project Manager

Role overview

This is a fully remote position, with occasional travel inside the EU expected roughly once per month. The employer is a global leader in first-response cybersecurity and ransomware recovery, helping organizations resume operations quickly after a cyberattack. The team works with major insurance carriers, top-tier law firms, and Fortune 1000 companies.

The role is for a German-speaking Project Manager focused on cybersecurity incident and engagement management. It is a hands-on consulting position that sits within incident response work and requires strong coordination, communication, and delivery ownership across technical, legal, and client stakeholders.

What the role involves

You will serve as the primary contact during active cyber events such as ransomware cases, breaches, malware outbreaks, and critical system incidents. The job centers on keeping response efforts organized, making sure communication stays clear, and supporting recovery activities from start to finish.

This is not a standard project management role. Success depends on the ability to influence people at different levels, manage multiple engagements at once, run kickoff and status meetings, keep client communication moving in an agile way, document operating procedures, monitor budgets, support quality checks, and escalate issues when needed.

The position also calls for frequent collaboration with technical consultants, lawyers, clients, and global teams across Europe and North America. You will own the engagements assigned to you and be expected to work in a fast-moving environment where priorities can change quickly and decisions often need to be made with incomplete information.

Incident management responsibilities

• Coordinate response efforts for cybersecurity incidents such as data breaches, malware infections, compromised systems, and similar threats.
• Act as the central communication contact during live incidents for internal teams, management, external vendors, legal partners, and regulators when needed.
• Work with technical specialists to investigate incidents, contain damage, and reduce impact.
• Keep detailed, current records covering the incident timeline, actions taken, deliverables, deadlines, and lessons learned.
• Prepare incident status updates and contribute to post-incident reviews and analysis.
• Help develop, test, and improve incident response plans and procedures.
• Make sure regulatory and compliance obligations are followed throughout the incident process.
• Support root-cause analysis and suggest improvements that reduce the chance of repeat incidents.
• Monitor response metrics, share progress updates, and report incident patterns to leadership.
• Oversee the incident workflow so all parts of the process are executed in a structured and trackable way.
• Enforce critical incident response SLAs across all contributors.
• Coordinate, document, and lead incident postmortems.

Project management responsibilities

• Manage a portfolio of complex initiatives across one or more business areas.
• Work with different teams to maintain momentum and remove avoidable delays.
• Own the full engagement lifecycle from initiation through deployment for multiple initiatives at the same time.
• Oversee related projects so the wider program stays aligned with strategic goals.
• Report on success criteria, metrics, test activities, and deployment progress.
• Build budget estimates, projections, and detailed plans for each phase of the engagement.
• Organize resources and deliverables effectively across all workstreams.
• Track budgets, manage change requests proactively, and adjust plans where necessary.
• Provide frequent status reporting on milestones, dependencies, risks, issues, and overall progress, often on a daily basis.
• Understand how technology, operations, and business priorities connect.
• Manage approved scope and the process for adding extra workstreams.
• Support statement of work activities.

Leadership and stakeholder management

• Take full accountability for the engagements assigned to you.
• Help build and strengthen the team.
• Lead engagements by coordinating contributors from different technical groups.
• Provide direct leadership for the engagement team, keeping members motivated and focused on milestones and responsibilities.
• Help shape practices, templates, policies, tools, and partnerships that mature the organization’s capabilities.

Working style and additional expectations

• Work independently from a remote setup with minimal supervision while still delivering high-quality results.
• Perform well in a fast-paced client environment.
• Stay curious and committed to ongoing learning in the security field.
• Take ownership of delivering the full service set.
• Stay up to date on information security, emerging threats, and related tools and methods.
• Be comfortable in customer-facing consulting situations.
• Travel to client locations when required, including on short notice; international travel may also be needed.
• Be flexible across multiple time zones.
• Follow customer policies, procedures, and security practices, as well as internal standards.
• Communicate technical issues clearly to non-technical audiences in both writing and speech.
• Take careful notes and maintain strong, detailed reporting.
• Be open to feedback and willing to adapt to the company culture.
• Handle multiple tasks at once and prioritize effectively under pressure.

Background and experience

Applicants should have a relevant educational background, ideally in a technical area such as cybersecurity or IT. A minimum of 5 years’ experience in incident or project management within a consulting environment is preferred.

Experience leading high-performing teams or managing technical implementations is important. The role suits someone who can work closely with customers, stay composed in difficult situations, and keep client satisfaction at the center of delivery.

This position may require onsite response in a 24/7/365 environment, including evenings, overnight work, weekends, and holidays when needed.

Compensation and benefits

The base salary range is EUR 75,000 to EUR 85,000 per year. There is also a 10% annual bonus, plus a quarterly bonus tied to eligible billable hours, with billable work around 2–3 hours per day paid at 150% of hourly rate.

Benefits include 20 days of paid vacation each year and a monthly phone and internet allowance of up to EUR 1,700 per year.

Schedule and conditions

The working schedule is Monday to Friday, with evening shifts required. The role includes on-call duties and one weekend per month must be covered. Weekend availability is required. Travel is preferred at around 25%.

There is a 3-month probationary period.

Who is a fit for this role

This opportunity is best suited to candidates who have a strong IT project management background, especially in software, infrastructure, cloud, or cybersecurity projects. Prior exposure to incident coordination, security operations, or critical production incidents is a strong advantage, although direct incident response experience is not mandatory.

Successful candidates should also bring client-facing experience in IT, cloud, infrastructure, or cybersecurity settings, along with strong German and English proficiency.