HR Generalist

About LOEWE

Founded in Spain in 1846, LOEWE is a long-established luxury house approaching nearly 180 years of heritage. Guided by Jack McCollough and Lazaro Hernandez, the brand is known for combining craftsmanship with culture through a fashion perspective that is intellectual, playful, and distinctly vibrant, with exceptional expertise in leather.

From its origins as a collective workshop, LOEWE has consistently placed importance on artisanal methods in design and production. That heritage continues to shape the brand’s appreciation for craft in contemporary culture, its reinterpretation of historical artistic achievements, and its support for modern art, craft, and culture worldwide.

LOEWE values individuality and is committed to an inclusive workplace for people of all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities. The goal is to create an environment where everyone feels respected, included, and able to contribute fully.

Role Overview

The HR Generalist will partner with employees and managers across retail and corporate teams in North America, covering the United States and Canada. This position plays a broad HR support role with a strong emphasis on employee relations and generalist human resources work. The role includes support for employee relations, performance management, recruitment, onboarding, compliance, and engagement programs, while serving as a dependable resource for guidance and policy application.

Key Responsibilities

• Act as a first point of contact for employee questions, concerns, and workplace matters.
• Lead fair and detailed investigations into complaints, policy breaches, and other workplace issues.
• Advise employees and managers on company policies, workplace standards, and employee relations topics.
• Help resolve conflicts and support conversations aimed at addressing workplace concerns.
• Keep employee relations records accurate, organized, and confidential.
• Support compliance with federal, state, and local employment legislation.
• Help roll out and explain company policies and procedures.
• Educate employees and managers on HR standards, practices, and compliance expectations.
• Assist with leave, accommodation, and return-to-work matters in coordination with the HR team and external administrators.
• Support recruitment, onboarding, and broader talent acquisition activities to create a smooth candidate and employee experience.
• Help ensure new hires have a positive and effective onboarding process.
• Assist with internal transfers, promotions, and employee movement processes.
• Contribute to employee engagement initiatives that strengthen an inclusive and positive culture.
• Support learning and development programs for employees and managers.
• Work with the HR team on retention and development opportunities.
• Conduct exit interviews and review feedback to identify recurring themes and improvement areas.
• Support retention efforts, especially within retail teams.
• Assist with offboarding and help ensure a respectful employee exit experience.
• Maintain employee files and HR systems with accuracy.
• Prepare HR reports, dashboards, and workforce metrics.
• Review data on turnover, employee relations, and engagement patterns.
• Take on additional HR initiatives and special projects as needed.

Qualifications and Experience

• A bachelor’s degree in Human Resources, Business Administration, or a similar field is preferred.
• 3 to 4 years of HR experience, ideally in retail, hospitality, luxury, or another customer-facing setting.
• Background supporting employee relations and workplace investigations.
• Practical understanding of federal, state, and local employment laws.
• Experience using HRIS platforms and Microsoft Office tools.

Skills and Competencies

• Strong relationship-building, communication, and interpersonal abilities.
• Excellent organization and attention to detail.
• Comfort handling confidential and sensitive information professionally.
• Solid problem-solving and critical-thinking skills.
• Ability to balance multiple priorities in a fast-moving environment.
• High emotional intelligence and good judgment.
• Capable of working independently while still contributing well in a team setting.
• Customer-service mindset focused on employee experience.

Additional Requirements

The role may require travel based on business needs.

Equal Opportunity and Accommodation

LOEWE is an equal opportunity employer and welcomes applicants from diverse backgrounds. The company does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Reasonable accommodation will be provided to individuals with disabilities for the application, interview, and essential job functions.

Benefits and Compensation

This position offers a benefits package that includes medical coverage, bonus eligibility, paid time off, holiday pay, a 401(k), automatic employee contribution, and additional perks. The full package also includes medical, dental, vision, short-term and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution. The annual compensation range for this role is $72,000 to $90,000, depending on relevant skills and experience.