HR Administrator

About the role

eMed Healthcare UK is a digital health business focused on improving weight management through GLP-1 medicines supported by personalised, technology-led care. The company’s goal is to help people achieve lasting health improvements through evidence-based treatment and a smooth digital experience.

The organisation is hiring an HR Administrator to support the everyday work of the HR function. Reporting to the Associate Director of Payroll & Reward, this role covers a broad range of administrative duties throughout the employee journey, including joining, leaving, employee file management, and support for payroll and benefits activities.

This opportunity is well suited to someone who wants practical exposure across several HR areas, including systems administration, employee support, recruitment, employee relations, and HR coordination. Success in the role will depend on being organised, detail-focused, and eager to learn while helping maintain an efficient and positive HR service.

The position is based in the Euston area of London and follows an office-based schedule, Monday to Friday, 9:00 am to 6:00 pm.

Key duties

• Keep employee information accurate and current by using HR platforms effectively, including BambooHR and ServiceNow.
• Build and maintain positive working relationships with Clinical Operations and the Senior Leadership Team to help business processes stay coordinated and professional.
• Develop working knowledge of payroll activities, including calculations, responding to employee questions, and supporting payroll reporting needs.
• Remain informed about legal updates and payroll good practice, and use that knowledge to support ongoing service improvement.
• Prepare and update process documents so they reflect changes in policy, procedures, or legislation.
• Give operational guidance on employee lifecycle matters and HR processes.
• Handle employee relations administration across the business, making sure all records and communication remain compliant and professionally managed.
• Maintain employee files and personnel records to a high standard of accuracy, completeness, and data integrity.
• Provide responsive, high-quality support to employees and line managers, resolving queries quickly and accurately.
• Offer guidance on employee benefits and policy application, using sound judgment when applying discretion.
• Manage transactional HR activities across the employee lifecycle and look for ways to improve processes.

What the employer is looking for

• Strong interest in HR and payroll, along with a willingness to develop professionally.
• Solid planning and prioritisation skills, with the ability to balance several tasks and stay accurate under pressure.
• Careful attention to detail across all work.
• A service-oriented mindset, with a focus on meeting and exceeding the needs of internal and external stakeholders.
• Comfort using Google tools such as Gmail and Google Sheets.
• A consistent, discreet approach to handling confidential and sensitive information.
• Clear written and verbal communication skills.

Benefits and rewards

• Competitive pay.
• eMed flex-leave.
• Employer pension contribution of 5% when the employee contributes 5%.
• Life insurance cover equal to 4 times annual base salary.
• Health cash plan.
• Employee Assistance Program.
• Enhanced maternity, paternity, and adoption pay.
• Health and wellbeing resources.
• Reimbursement of eye care vouchers up to £20.
• Up to £80 contribution toward noise-cancelling headphones.

Additional information

Employment offers are conditional on satisfactory references and an enhanced DBS check.

Working environment

eMed describes its workplace as collaborative, fast-paced, and enjoyable, with opportunities to learn from experienced industry leaders and make an impact in a growing environment.

About eMed

At eMed, people are seen as part of a wider mission to help shape the future of healthcare. The business values creative thinkers and problem solvers and serves millions of people while selecting its team members individually.

Diversity and equal opportunity

eMed says it values difference and aims to create a healthier world through inclusion. The company promotes equality of opportunity and welcomes applications without discrimination on the basis of race, colour, religion, sex, pregnancy status, national origin, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information, or any other protected characteristic under applicable law.