General Insurance Executive

Role overview

The General Insurance Executive will manage claims for project-related and catastrophe-driven losses, including incidents caused by flooding, fire, and heavy rainfall. This position calls for hands-on claims expertise, close coordination with surveyors and other external partners, and a strong focus on closing claims in line with policy conditions.

Key responsibilities

• Take ownership of general insurance claims from initial notice of loss through final settlement.
• Handle claims connected to construction and project risks, property damage, and major catastrophe events.
• Examine policy scope, exclusions, and whether a claim qualifies for payment.
• Assess losses arising from flood, fire, intense rainfall, and other natural disasters.
• Work with loss assessors, surveyors, and investigators to validate incidents and damage severity.
• Collect, check, and track required documents such as claim forms, invoices, and site reports.
• Maintain accurate claim files, records, and MIS reporting.
• Prepare concise claim summaries and technical notes.
• Coordinate with insurers, reinsurers, brokers, clients, and internal stakeholders.
• Serve as the main contact for claim progress updates.
• Support claim evaluation, negotiation, and settlement discussions.
• Monitor pending claims and drive them to timely closure.
• Help secure fair and reasonable claim outcomes.
• Follow company processes and applicable regulatory requirements.
• Flag possible fraud, inconsistencies, and unusual claim patterns.
• Identify trends in losses and emerging risk patterns.

Required skills and competencies

• Solid understanding of general insurance lines, especially property, engineering, and project insurance.
• Practical experience handling catastrophe claims such as flood, fire, and rain-related damage.
• Working knowledge of policy language, coverage, and exclusions.
• Strong analytical ability and problem-solving approach.
• Effective communication and stakeholder coordination skills.
• Ability to manage several claims simultaneously under strict deadlines.

Qualifications and experience

• A bachelor’s degree is required; preference will be given to candidates from Engineering, Commerce, Insurance, or Risk Management backgrounds.
• 2 to 5 years of experience in general insurance claims is required.
• Experience in project claims or catastrophe claims is mandatory.

Preferred background

• Exposure to construction project claims under CAR or EAR policies.
• Experience working with surveyors and loss adjusters.
• Knowledge of IRDAI regulations in the Indian insurance context.

About the company

Latinem India serves as the Global Capability Centre for a large real estate group headquartered in the Middle East. The organization is focused on enabling the group’s expansion and long-term growth, while building a high-performance GCC in India. Backed by a workforce of more than 1,000 employees, Latinem emphasizes innovation, operational excellence, and meaningful contribution.