Fraud Operations Specialist

Role overview

Wealthfront is seeking a remote Fraud Operations Specialist to handle day-to-day fraud monitoring, case investigation, and related operational work. This position sits within Fraud Operations at Wealthfront Brokerage and partners closely with Brokerage Operations, Compliance, engineering, product, and other teams across Wealthfront Corporation.

What you'll do

• Flag activity that may point to money laundering, financial fraud, or broader financial crime.
• Run detailed investigations to uncover criminal behavior and help stop fraud on the platform.
• Use data analysis to spot weak points, emerging risks, and areas where controls can be improved.
• Review account and transaction histories in depth to identify known fraud and AML patterns.
• Monitor accounts and transactions holistically in support of BSA/AML and sanctions programs.
• Work with counterpart firms on fraud investigations and recovery efforts.
• Communicate investigation results to relevant internal stakeholders.
• Draft, revise, and maintain policies and procedures that strengthen anti-financial crime and transaction monitoring controls.
• Research fraud trends, identity abuse, and user behavior to improve rules, models, and detection logic.
• Keep current on relevant regulations, policies, and internal procedures while ensuring work stays compliant.
• Look for ways to improve processes and increase automation.
• Partner with Financial Crimes Compliance so fraud and non-fraud matters are escalated appropriately for investigation and SAR filing review.
• Collaborate with engineering teams on automated solutions.
• Work with product teams to build data-driven controls that balance fraud prevention with user experience.
• Support the customer service team in resolving client inquiries.

What we're looking for

• 1 to 3 years of fraud investigation experience in financial services.
• Strong research and investigative ability, including the capacity to pull together large datasets and interpret transaction information.
• Hands-on experience with common fraud patterns such as wire, ACH, debit card, account takeover, identity theft, elder financial exploitation, and new account fraud.
• Ability to juggle multiple priorities and stay effective in a fast-moving environment.
• High attention to detail and a track record of producing accurate, well-documented work.
• Sound risk-based judgment even when information is incomplete.
• Clear written and verbal communication skills.
• Strong teamwork skills and the ability to collaborate across functions.
• A curious, humble, and receptive mindset with openness to both positive and constructive feedback.
• Proactive thinking and a willingness to identify patterns and emerging threats early.

Preferred background

• Experience handling disputes and familiarity with Regulation E.
• Exposure to AML, anti-threat finance, OFAC, financial intelligence analysis, or counter-intelligence analysis.
• Experience using SQL, dashboards, or other analytics tools.
• Knowledge of FINRA, NACHA, SEC, and MSRB rules and regulations.

Compensation and benefits

The estimated annual pay range for this role is USD 81,000 to USD 90,000, plus equity.

Benefits mentioned include medical, vision, and dental coverage; a 401(k) plan; generous paid time off; parental leave; wellness reimbursements; professional development support; an employee investing discount; and additional benefits.

About Wealthfront

Wealthfront aims to build a financial system that works for people rather than institutions. The company uses technology to deliver low-cost, easy-to-use financial products that help modern investors grow and manage money.

Wealthfront began by automating investment strategies that were once available mainly to high-net-worth clients, opening up quality investment advice to a digital-first audience that had been underserved by traditional firms. Over time, the company expanded into a broader suite of products designed to help clients build long-term wealth.

Its offerings include a cash account with a competitive yield on uninvested cash and checking-style features, a zero-commission stock investing account with curated collections, and automated investing portfolios that use strategies such as fixed income, tax-loss harvesting, and direct indexing.

The company serves more than 1 million clients and manages over $90 billion in savings. Wealthfront invites candidates who want to help reshape the financial industry as it continues to grow.

Equal opportunity and legal notices

Wealthfront is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Candidates are asked to review the company’s privacy notice. Additional disclosures note that all investing involves risk, including possible loss of principal. Tax-loss harvesting outcomes vary based on a client’s broader tax and investment profile, and Wealthfront does not provide tax advice.

The Cash Account is offered through Wealthfront Brokerage LLC, a FINRA/SIPC member and not a bank. Deposits are placed with partner banks, which provide the variable interest rate and FDIC pass-through insurance. Advisory services are provided by Wealthfront Advisers LLC, an SEC-registered investment adviser and not FDIC insured. Checking features in the Cash Account are provided by Green Dot Bank, Member FDIC, and certain features may be subject to fees and eligibility requirements under the Deposit Account Agreement.

The “award-winning products” reference points to the company reviews page for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through its wholly owned subsidiaries, Wealthfront Advisers and Wealthfront Brokerage.