Email Assistant

About the Client

The client is part of the software sector and relies on strong communication and smooth administrative support to keep day-to-day work moving efficiently. The role is designed to help maintain organized communication channels, improve responsiveness, and support overall team productivity and client satisfaction.

Role Overview

The Email Assistant is responsible for handling email correspondence in a timely, professional, and organized manner. This position helps different teams stay aligned by sorting incoming messages, managing outgoing communication, and maintaining consistent email standards across the organization.

Responsibilities

• Keep track of several email inboxes and ensure replies are handled promptly
• Review, sort, and prioritize messages according to importance and urgency
• Prepare, edit, and send standard email communication
• Maintain email contact lists and distribution groups
• Help build and update reusable email templates
• Work with internal teams to support follow-ups and smooth communication
• Recognize sensitive or high-priority emails and escalate them when needed
• Follow established email practices and communication guidelines

Requirements

• High school completion or an equivalent credential is required; an associate degree or above is preferred
• Prior experience in email coordination or administrative support is helpful
• Strong writing ability and careful attention to detail
• Comfort using email tools such as Outlook or Gmail, along with common office software
• Ability to handle multiple tasks and meet deadlines
• Experience with CRM platforms or email marketing tools is an added advantage
• Professional, service-oriented, and customer-focused approach

Compensation

The salary for this position is based on the candidate’s experience, skill set, and other relevant considerations.

Benefits

• Medical, dental, and vision coverage
• Opportunities for learning, growth, and career development
• Flexible scheduling and remote work arrangements
• Paid leave and holiday benefits

Equal Opportunity

The employer is committed to providing equal employment opportunity and values a diverse, inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Application Note

The hiring organization will manage the employment relationship for this role. Candidates should complete the application process directly through the employer’s career page or applicant tracking system.