Communications Advisor

About WestJet

WestJet has been building its reputation since 1996 by focusing on better travel experiences and a strong workplace culture. The company is known in Canada for its respected corporate environment and its commitment to high standards of service and performance.

This role is based in Calgary, Alberta, Canada and requires in-person collaboration up to five days per week. That schedule may be adjusted if business needs change.

Role overview

WestJet’s communications function is a valued partner to the business, helping shape clear and effective messaging across the organization. As a Communications Advisor, you will work in a collaborative, high-performing team to provide communication guidance and support to different business units. The role reports to the Team Lead, Internal Communications and contributes to both daily communication priorities and larger company initiatives.

You will help design and deliver communication strategies and tactics that are timely, transparent, and engaging. Background in union communications, change management, external communications, or government relations would be an advantage.

Key responsibilities

• Advise on messaging and help lead internal communication plans that support wider business goals.
• Draft, refine, and coordinate communication materials so they are distributed on time and in the right way.
• Assess how well internal communications are performing, identify trends, and share recommendations with stakeholders.
• Carry out communication strategies by creating written and produced materials that strengthen trust and engagement.
• Contribute content for multiple communication channels.

Experience and qualifications

The ideal candidate brings around 5 years of experience in corporate communications, internal communications, and stakeholder engagement, with a strong track record of producing clear, strategic content for different channels.

Post-secondary education in communications, public relations, journalism, business, or an equivalent background is required.

Experience advising leaders is important, along with the ability to write quickly, clearly, and concisely, even under tight deadlines.

A working knowledge of Canadian Press style is expected. Strong relationship-building ability and experience coordinating with a range of stakeholders are also needed. Experience using SharePoint and/or Viva Engage is an asset.

Benefits

WestJet offers a competitive total rewards package along with flexible programs designed to support different needs.

• A friendly, energetic culture where teams work together toward shared success.
• Travel privileges for employees and their families, available from the first day of employment.
• Flexible savings and benefits options.

Additional information

WestJet’s safety and security standards are central to how the company operates. All team members are expected to follow safe work practices to protect themselves, colleagues, guests, suppliers, and the public. Roles designated as safety-sensitive must pass a pre-employment alcohol and drug test in line with WestJet’s Alcohol and Drug Policy.

WestJet is committed to diversity, equity, inclusion, and accessibility. Candidates from a wide range of backgrounds are encouraged to apply, including those who may not meet every requirement listed. Accommodation is available during the hiring process upon request.

The recruitment process is competitive, and all applicants will receive an update on their status. Only candidates selected for the next stage will be contacted with further steps.

Applicants may withdraw their application or request deletion of personal information by contacting the talent acquisition team.

For more information about the company, refer to WestJet’s official about page.