Café Supervisor

The role

We’re looking for a full-time Café Supervisor to join the team at The Sands in Browns Bay. In this position, you’ll help deliver our purpose of reimagining retirement and aged care living by overseeing the on-site café and creating a positive experience for residents, visitors, and staff.

Key duties

• Lead the café’s daily operations and keep the environment warm, efficient, and well-organised.
• Make sure residents, visitors, and team members receive consistently high-quality service.
• Apply and maintain all required food safety, hygiene, and health and safety standards.
• Maintain a current manager’s certificate.
• Work closely with the kitchen and wider village teams to provide a strong standard of food, beverage, and hospitality service.

What you’ll need to succeed

• Previous supervisory experience in hospitality, a café, or customer service.
• Well-developed leadership and people management capability.
• Strong communication and interpersonal skills, with a mindset grounded in inclusion, respect, and teamwork.
• Practical knowledge of food safety and health and safety requirements in a café, hospitality, or aged care environment.
• The ability to manage multiple priorities, stay organised, and resolve issues in a busy setting.
• A sharp eye for detail and a genuine commitment to excellent service.
• Full working rights in New Zealand are required for all applicants.

About Oceania

Oceania is focused on reshaping retirement and aged care living across New Zealand. Our team plays a central role in creating better experiences for residents through care, connection, and service.

We own and operate more than 30 villages nationwide and provide independent living and aged care living to over 4,000 residents. Our work covers the development, construction, and operation of integrated retirement and aged care communities that help residents continue living life on their terms.

We build communities as well as homes, creating spaces that support purpose, value, and connection. Our approach is guided by the idea of “Believe in Better,” which shapes how we work and how we support residents and one another.

What’s on offer

• A competitive pay package.
• A safe, healthy workplace with access to a free and confidential support service.
• Opportunities for learning, growth, and career advancement.
• Access to staff discounts through a range of suppliers.

Additional information

• This organisation does not accept unsolicited CVs or resume referrals from recruitment agencies.
• No responsibility will be taken for any fees arising from unsolicited applications or CVs.