Administrative Assistant

Role Overview

NexGen Networks is looking for an Administrative Assistant in New York, United States to provide broad office and management support in a fast-moving environment. The position reports to Management and focuses on keeping day-to-day administrative work organized, accurate, and responsive to business needs.

Key Responsibilities

• Handle routine administrative and clerical tasks such as mailing, scanning, faxing, and photocopying for management.
• Keep both digital and physical filing systems organized and up to date.
• Receive, sort, and route incoming mail and other correspondence.
• Carry out data entry work and scan documents as needed.
• Support the team in addressing administrative issues and resolving routine problems.
• Run errands for office needs, including trips to the post office and office supply vendors.
• Respond to customer emails and phone calls about their questions and requests.
• Draft, edit, and format letters, reports, memos, emails, and other business documents.
• Plan and coordinate meetings, appointments, and travel arrangements for managers.
• Help improve workflow by identifying cost-saving opportunities and setting up reporting processes.
• Review office practices, recordkeeping methods, forms, layout, and resource needs to recommend and implement procedure updates.
• Support the development of administrative staff through information sharing, learning opportunities, and growth-focused exposure.
• Address administrative challenges by preparing reports, reviewing data, and helping identify practical solutions.
• Provide information and respond to questions or requests from internal and external stakeholders.
• Manage assigned administrative projects and help ensure operational tasks are completed on schedule.
• Keep professional knowledge current and contribute wherever needed to support the wider team.

Qualifications and Skills

• Strong written and verbal communication skills, especially for interacting with customers and managing expectations.
• Ability to handle a variety of implementation situations with professionalism and adaptability.
• Interest in learning the business and contributing to growth.
• Experience working with people from diverse cultural backgrounds.
• Highly self-motivated, flexible, and adaptable in a rapidly growing company.
• Ability to support customers in financial markets-related environments.
• Good reporting ability, administrative writing, and document handling skills.
• Working knowledge of Microsoft Office and general office software.
• Strong organization, process management, and information analysis skills.
• Problem-solving mindset with attention to professionalism and supply/inventory control.

Education

A bachelor’s degree in a related discipline is preferred.

Additional Information

This role is focused on supporting management and operational teams through efficient administration, structured processes, and reliable customer communication.