Admin, Accounts & Operations Assistant

About the Role

STYLE/colab is a premium preloved fashion destination based in Hawthorn, Melbourne. The business helps women buy and sell designer and high-quality fashion through boutique and rent-a-rack consignment services, with a strong focus on sustainability, community and exceptional customer experience.

They are seeking a part-time Admin, Accounts & Operations Assistant to support the founder and stylists across finance, administration, customer service, consignor support and day-to-day operations. This role is suited to someone who enjoys working with systems, technology and process improvement while contributing to a purpose-led business.

This position involves bookkeeping, payroll, reporting, administration, retail operations and digital systems management. The ideal person will be organised, proactive, detail-focused and comfortable working across modern cloud-based tools.

Work Arrangement

This is a part-time position offering 16–24 hours per week across 4–5 days in Hawthorn, Melbourne. Flexible hybrid working may be available for the right candidate.

What You’ll Do

• Handle daily bookkeeping activities using Xero.
• Manage invoicing, accounts payable and accounts receivable tasks.
• Prepare payroll, including leave tracking and superannuation obligations.
• Complete bank reconciliations and keep financial records accurate and up to date.
• Enter data needed for BAS preparation.
• Support month-end close activities and work with the external accountant.
• Prepare management reports and assist with business performance reporting.
• Look for ways to reduce costs and improve operational efficiency.
• Provide excellent support to consignors and customers.
• Respond to consignor enquiries, process payments and assist with account administration.
• Support the onboarding and administration of new consignors.
• Help maintain a premium experience for customers in-store and online.
• Assist with the smooth running of boutique operations and retail workflows.
• Support stock management, inventory and consignment processes.
• Coordinate bookings and maintain organised systems and procedures.
• Improve productivity by refining day-to-day processes where possible.
• Maintain and enhance digital systems and technology platforms.
• Work across Xero, Shopify, Deputy, Google Workspace and other cloud-based tools.
• Use AI tools and automation to streamline work and improve efficiency.
• Support smarter operational practices as the business grows.
• Manage SOPs and internal documentation.
• Assist with reporting, data entry and staff onboarding administration.
• Help keep the workplace organised and running efficiently.

What We’re Looking For

The right candidate will bring strong hands-on bookkeeping experience, confidence with financial and administrative systems, and the ability to juggle multiple priorities independently. Attention to detail, excellent communication and a proactive mindset are essential.

Essential Experience and Skills

• Strong, proven experience handling bookkeeping tasks in Xero and Shopify.
• Solid Excel capability, including financial and management reporting.
• Experience processing payroll and maintaining employee records.
• High confidence using modern digital administration platforms.
• Very strong accuracy and attention to detail.
• Good organisation and time management skills.
• Clear written and verbal communication.
• Ability to work independently while managing competing priorities.
• A proactive, hands-on attitude.
• Australian citizenship is required for this role.

Preferred Experience

• Background in retail, fashion, e-commerce or customer-focused businesses.
• Experience with projects and retail POS or inventory systems.
• Knowledge of BAS preparation and payroll compliance.
• Experience using AI tools or automation platforms to improve efficiency.
• Interest in fashion, sustainability and circular retail models.

Who You Are

• Friendly, positive and genuinely enjoy helping others.
• Highly organised, precise and careful with your work.
• Proactive and solutions-oriented.
• Comfortable with technology and open to new ways of working.
• Trustworthy, honest and values-driven.
• A collaborative team member who is willing to help wherever needed.
• Passionate about sustainability and circular fashion.

What’s on Offer

• A beautiful workplace in Hawthorn.
• A collaborative and supportive team culture.
• Generous staff discounts.
• Flexible part-time hybrid arrangements for the right person.
• Learning and professional development opportunities.
• The chance to grow with an innovative, purpose-driven business.
• The opportunity to contribute to a more sustainable fashion industry.

How to Apply

Applicants are asked to submit a resume along with a cover letter explaining why they would be a strong fit for the role and for STYLE/colab.