- অভিজ্ঞতা
- যেকোনো
- বেতন
- EUR 38,000 – EUR 38,000 / year
- শূন্যপদ
- 1
- পোস্ট করা হয়েছে
- 3 ঘন্টা আগে
- Work mode
- অফিসে
- Eligibility
- Applicants must be living in Ireland and legally entitled to work in the Republic of Ireland. Candidates should have hospitality experience and be prepared for a supervisory reservations role.
- Resume
- Required to apply
Where you'll work
কাজের বিবরণ
Role overview
An established hospitality client in Dublin 4 is looking for a Reservations Supervisor to coordinate day-to-day booking activity and guide the reservations team. The position focuses on keeping guest reservations accurate, responding to enquiries promptly, and helping the business improve occupancy and revenue performance.
What you will do
- Handle incoming reservation requests and daily booking enquiries.
- Keep track of room inventory, pricing, and reservation patterns.
- Coach, support, and develop members of the reservations team.
- Respond to guest questions and manage complaints in a professional manner.
- Maintain correct and up-to-date information across reservation systems and channels.
- Compile reports covering occupancy, booking speed, and overall team or property performance.
- Coordinate group reservations and bookings for special events.
- Work with management on forecasting and revenue-related planning.
Candidate profile
This role suits someone with hospitality experience who has worked in reservations, front office, or a similar revenue-focused function. You should be ready to step up into a supervisory position, bring strong system knowledge, and be comfortable working in a customer-facing environment.
Important requirements
- Prior experience in the hospitality sector is essential.
- Experience in the same role, or clear readiness to move into it, is required.
- Background in reservations, front office, or revenue work is preferred.
- Solid working knowledge of PMS and reservation platforms is needed.
- Strong verbal and written communication abilities are expected.
- High standards of customer service are important.
- You should be organised and highly attentive to detail.
- Applicants must be living in Ireland and eligible to work in the Republic of Ireland.
- No visa sponsorship or relocation support will be offered.
Compensation and benefits
- Annual salary of €38,000.
- Potential for career growth within the organisation.
- Access to training and professional development opportunities.
- Supportive and dynamic workplace environment.
Additional information
Location: Dublin 4. This is a full-time, on-site position. No visa or relocation package is included.