Mortgage Operations - Loan Processor

About the Team

Wealthfront’s mortgage operations group is focused on building a faster, smarter lending journey. The team centers its work on efficiency, problem-solving, and automation to remove repetitive manual work and create a more self-serve mortgage experience.

Rather than simply following standard procedures, the team looks for ways to improve systems, refine logic, and reduce unnecessary effort. Members are expected to think deeply about the purpose behind each step, work as one connected unit across the full origination process, and help the function evolve through technology-enabled operations.

Role Overview

Wealthfront is looking for a mortgage loan processor to support the growth of its mortgage lending operations. In this role, you will help existing clients through the loan process while using the company’s technology and tools to deliver a strong customer experience. This is an opportunity to join a fast-moving team working in a modern lending environment.

What You Will Do

• Review loan files and collect any outstanding items needed to move files toward final approval.
• Act as a coordination point between operations and sales teams during the transaction.
• Order and track supporting documents required for processing.
• Assess applications for completeness and practical soundness, escalating files when additional review is needed.
• Manage daily priorities so clients receive timely and high-quality support.
• Oversee a full pipeline of assigned loans, taking files from signed disclosures through closing.
• Communicate clearly with clients throughout the process.
• Work with third-party vendors to finalize applications and complete loan milestones.
• Maintain compliance with investor and regulatory rules.
• Keep pipeline tasks and objectives moving proactively.
• Apply company values in day-to-day decisions, teamwork, and interactions.
• Help foster a positive culture built on accountability, inclusion, flexibility, continuous learning, collaboration, creativity, and fun.

What the Team Looks For

• A customer-first, business-minded, and collaborative approach to work.
• Strong knowledge of federal and state mortgage rules, including TRID and HMDA.
• Solid understanding of mortgage products and underwriting standards.
• The ability to work independently while also contributing effectively to a team.
• Strong organization and deadline management in a fast-paced setting.
• Clear communication skills and the ability to influence positive outcomes across different levels of an organization.
• Curiosity about technology and how it can improve business workflows.
• Background in retail mortgage loan processing.
• Strong internal and external communication skills.
• Adaptability as lending rules and industry practices change.

Requirements

• At least 2 years of mortgage processing experience in a retail setting.
• Active Mortgage Loan Originator License.
• Knowledge of Conventional Conforming and Jumbo loan guidelines.
• Experience working in the non-delegated space.
• Working knowledge of state and federal lending regulations.
• Strong customer service and interpersonal skills.

Compensation and Benefits

The estimated base salary for this role is $56,000 to $70,000 per year, along with equity and a discretionary bonus.

Benefits include medical, vision, and dental coverage, a 401(k) plan, generous paid time off, parental leave, wellness reimbursements, professional development support, an employee investing discount, and additional offerings.

About Wealthfront

Wealthfront’s mission is to create a financial system that works for people rather than institutions. The company uses technology to build easy-to-use, low-cost financial products that help modern investors grow and manage their money.

Its product suite includes a cash account, a zero-commission stock investing account, and automated investing portfolios designed to improve tax outcomes and reduce costs. Wealthfront serves more than 1 million clients and manages over $90 billion in assets.

Equal Opportunity and Disclosures

Wealthfront is an equal opportunity employer and values diversity. Hiring decisions are made without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants are also asked to review the candidate privacy notice.

Additional disclosures note that investing involves risk, including possible loss of principal. Tax-loss harvesting benefits vary based on the full tax and investment profile of the client, and Wealthfront does not provide tax advice. The Cash Account is offered through Wealthfront Brokerage LLC, a FINRA/SIPC member, and is not itself a bank account. Funds are held through partner banks that provide deposits, variable interest rates, and FDIC pass-through insurance. Advisory services are offered by Wealthfront Advisers LLC, an SEC-registered investment adviser, and are not FDIC insured. Checking features in the Cash Account are provided by Green Dot Bank, Member FDIC, and certain fees and eligibility requirements may apply under the Deposit Account Agreement. References to award-winning products point to Wealthfront’s reviews page for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through its wholly owned subsidiaries, Wealthfront Advisers and Wealthfront Brokerage.