Customer Service Coordinator

About the opportunity

This role is a remote customer service position focused on helping people with product and service questions while resolving routine day-to-day concerns. The work sits within a call center environment, where the emphasis is on end-to-end support for customer inquiries and issues.

Schedule and compensation

• Two shifts are currently available: 1st shift from 8:00 am to 4:30 pm CST, and 2nd shift from 2:00 pm to 10:30 pm CST.
• This is a work-from-home role.
• Pay is $17.00 per hour, which equals an annual salary of $35,360.

Core duties

You will handle inbound requests across phone, chat, email, and online channels, track service work orders through completion, and support coordination tasks such as scheduling meetings and arranging logistics. The role also includes updating internal systems and spreadsheets, contacting customers when more information is needed, and preparing ad hoc reports for review.

In addition to day-to-day case handling, you are expected to model values aligned with the organization’s RISE principles, contribute ideas for improving team efficiency, and work within established procedures under close supervision. The position involves defined tasks, limited discretion, and choosing from approved solutions when solving straightforward problems.

Experience and skill expectations

Candidates should have a high school diploma or equivalent experience, along with up to 2 years of related work experience. Strong communication, organization, and basic analytical ability are important, as is familiarity with Microsoft Office tools such as Word, Excel, and Outlook. A detail-oriented, curious approach and comfort working with simple math calculations are also part of the role.

Hiring and employment notes

This opportunity is offered through a direct employer relationship. The organization highlights creativity, innovation, partnership, and growth as part of its culture, and the role includes benefits such as health, dental, vision, pet insurance, and a 401(k) match.

Applicants must already be authorized to work in the United States and must not require visa sponsorship now or in the future. The posting also notes that the company provides equal employment opportunity and reasonable accommodations for candidates with disabilities during the hiring process. The application window is expected to close on June 29, 2026, though it may be extended if needed.

For accommodation support related to the application or recruitment process, candidates may contact recruitingaccommodations@cbre.com or call +1 866 225 3099 in the U.S. or +1 866 388 4346 in Canada.

About the sourcing note

The listing source states that it curates and validates opportunities from verified employers and is not acting as a staffing firm or agency, nor directly hiring for this role.