Customer Assistant - Baldoyle

Role overview

This role focuses on creating a positive shopping experience for every customer, supporting store operations from the back of house to the sales floor, and contributing to a fast-moving retail environment.

The position is offered on a standard 30-hour contract, with weekly pay of more than €460. Work is spread across a range of shift patterns and tasks alongside different team members.

Because the role includes the sale of alcohol, applicants must be 18 years of age or older to work in the store.

Shift patterns

• Early shift: Starts at 5am or 6am. You will help prepare the shop floor, replenish stock, and get bakery items ready before opening so customers can enjoy a fully stocked store.

• Mid shift: Begins in the late morning or early afternoon. Duties include keeping the store tidy and well presented, making sure products stay fresh, helping customers with questions, and working tills to reduce queues.

• Late shift: Starts in the afternoon. You will support customers at the checkout, refill missing products, and leave the store ready for the following day.

Key duties

• Serve customers in a warm, approachable, and helpful way.

• Follow stock-loss prevention procedures across the store.

• Maintain high standards of cleanliness and hygiene in both the shop and outdoor areas.

• Apply stock rotation and freshness standards consistently.

• Ensure waste is handled correctly.

• Support the stock counting process.

What we are looking for

• A positive, hands-on attitude and strong customer service ability.

• Willingness to go the extra mile for shoppers.

• A dependable and responsible approach to work.

• Comfort working in a busy, varied, and fast-paced environment.

• A strong team mindset.

• Previous experience in a customer-facing role is preferred but not essential if you bring the right attitude.

Pay and benefits

The company offers a clear and competitive pay structure designed to support pay equality across all roles.

• Hourly pay starts at €15.40 and increases to €17.90 after 3 years, plus supplementary pay where applicable.

• Unsocial hours are paid for work between 12am and 7am.

• 20 days of annual leave pro rata.

• Company pension.

• Opportunities to grow and build a long-term career.

• High performers may be invited to join the Leadership Academy for ongoing development.

• Discounts on Circle K and private health insurance.

• Bike to Work Scheme.

• Mobile and broadband discounts through Three network.

• Maternity and paternity leave top-up, marriage leave, and an Employee Assistance Programme.

Pay structure by year

• Year 1: Basic rate €15.40; unsocial hours €19.25; overtime/Sundays €23.10; bank holiday €30.80.

• Year 2: Basic rate €16.20; unsocial hours €20.25; overtime/Sundays €24.30; bank holiday €32.40.

• Year 3: Basic rate €16.90; unsocial hours €21.13; overtime/Sundays €25.35; bank holiday €33.80.

• Year 4: Basic rate €17.90; unsocial hours €22.38; overtime/Sundays €26.85; bank holiday €35.80.

Equal opportunity statement

The employer is committed to equal opportunities and will provide reasonable accommodations during recruitment and selection where needed. Applications are welcomed from people of all backgrounds, regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.