Administrative Assistant

About the Company

Pickle provides embedded, flexible business support that helps growing companies stay organised and keep moving. Its work spans executive assistance, administration, customer service, operations, bookkeeping, and HR support.

The business is not positioned as a recruitment agency, a consultancy, or a software product. Instead, it operates in the space between those models, focusing on practical delivery where real work needs to be done.

Pickle partners with founder-led and operator-led businesses when they need additional capacity, better structure, or dependable support. Team members become part of the client’s workflow and take real ownership of tasks rather than simply passing them through.

Work Environment

The company values independence, responsibility, and a people-first approach with clients, candidates, and colleagues. Growth is pursued without sacrificing quality, and people are treated as partners rather than resources.

It is a small but expanding team looking for someone who wants to contribute meaningfully to what it is building.

Values and Approach

Pickle places importance on strong work, straightforward relationships, and doing things properly. Technology and AI are used thoughtfully, but human judgement remains central. The culture emphasises calm over chaos, clarity over comfort, and ownership over excuses.

About the Client

The client is a growing joinery business that requires remote administrative support to manage the increased workload that comes with expansion.

This is a practical, customer-facing role with around 40 hours of work per month. The successful candidate will be the first contact for customers by phone and email, while also keeping quotes, invoices, and scheduling on track so nothing is missed.

Responsibilities

• Monitor and organise the inbox, including day-to-day email handling.
• Respond to incoming customer calls and enquiries professionally.
• Arrange appointments and maintain scheduling efficiently.
• Prepare quotes and send them to customers.
• Create invoices and issue them accurately.
• Provide wider administrative support as the business continues to grow.

Requirements

• Must be based in the UK and speak English as a first language.
• Previous experience in small business administration is required, ideally in trade, construction, or service-based environments.
• Confident, professional telephone manner for dealing with customers.
• Ability to produce quotes and invoices accurately and promptly without needing repeated follow-up.
• Strong organisation, dependability, and genuine ownership of varied work.

Benefits

• Varied, practical work with a visible impact on a growing business.
• A hands-on role at the centre of day-to-day operations.
• Flexible remote working during GMT hours.
• Approximately 40 hours of work per month.

Additional Information

This is a remote part-time role with no stated salary or stipend provided in the source information.