Account Coordinator

About Roku

Roku is a leading TV streaming platform with a mission to connect the entire TV ecosystem. The company helps viewers find the content they enjoy, supports publishers in building and monetizing audiences, and gives advertisers tools to reach and engage consumers effectively. Roku is a fast-growing public company where team members are expected to contribute meaningfully from day one.

About the Team

The Client Services team supports Roku’s advertisers by working closely with Sales and other internal functions such as Ad Operations, Sales Planning, Revenue Operations, Inventory, and related groups. The team’s focus is to keep campaigns running smoothly and to deliver strong service across Roku’s ad products and platform.

Role Overview

As an Account Coordinator, you will support the Client Services team in managing advertising campaigns from launch through completion. You will collaborate with internal teams and clients to help ensure clean execution, timely communication, and accurate reporting. This role suits someone who is organized, detail-driven, confident in communication, and eager to grow in a fast-moving environment. You will also build expertise in Roku’s tools, systems, media landscape, and programmatic advertising. The role is organized within a pod aligned to a major business line such as Enterprise, Indy, Political, Media & Entertainment, or Brand Activation.

Compensation

For candidates based in New York, the estimated annual salary range is $65,000 to $72,000. Final pay is determined by factors such as skills, certifications, and location.

What You Will Do

• Work alongside Client Services, Sales, and partner teams to support advertising campaigns effectively.
• Use and become proficient in systems such as SFDC/Tarmac, Roku DMP, Tableau, Prisma, and related campaign tools.
• Assist with campaign planning, launch, monitoring, creative quality checks, tag mapping, and measurement setup.
• Review campaign data to spot trends, surface important findings to Sales and Client Services leaders, and help identify upsell and renewal opportunities.
• Strengthen your knowledge of Roku’s platform, ad offerings, and the broader media ecosystem.
• Track pacing and performance, then share insights that support renewals and additional revenue opportunities.
• Resolve campaign-related issues with support from teams such as Ad Operations, Billing, and Measurement.
• Prepare post-campaign wrap reports customized to client expectations and account level.
• Maintain accurate pipeline records and ensure IOs are processed on time so launches happen smoothly.
• Build dependable relationships with clients and internal stakeholders to support trust and satisfaction.

What Roku Is Looking For

• Excellent written and spoken communication abilities.
• Background in presenting to clients, including wrap reports, pacing updates, or billing materials.
• Comfort handling tier 3 accounts independently with limited oversight.
• Strong planning, prioritization, and time management skills.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Exposure to CRM platforms and project management tools is an advantage.
• Ability to collaborate effectively in a team-based setting.
• A careful, proactive approach to identifying and solving problems.
• Willingness to learn quickly and adapt in a busy, changing environment.
• Strong relationship-building and interpersonal skills.

Work Arrangement

Roku follows a hybrid model in which teams are in the office from Monday through Thursday. Fridays are generally remote and flexible, unless a role or office policy requires five in-office days.

Benefits

The role may include eligibility for health insurance, equity awards, life insurance, disability coverage, parental leave, wellness benefits, and paid time off. Roku also offers broader benefits that can vary by location and role, including support for mental health and financial wellness, as well as local statutory and voluntary options such as medical, dental, vision, commuter, and retirement benefits.

Accommodations

Roku welcomes applicants from all backgrounds and provides reasonable accommodations in line with applicable law. Candidates who need an accommodation during the hiring process can contact EmployeeRelations@Roku.com.

Culture and Additional Information

Roku describes its culture as fast-paced, collaborative, and focused on execution. The company values strong performers, practical problem-solvers, and people who work well with others. Roku emphasizes speed, ownership, trust, and bold thinking, with a preference for small teams of highly capable people.

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