المسمى الوظيفي

Company Overview

Raffles Hotels & Resorts is a historic luxury hospitality brand with roots going back to 1887. Known for landmark properties in standout destinations, it focuses on experiences that are culturally rich, intellectually engaging, and considerate of local communities, heritage, and the environment.

Fairmont Hotels & Resorts is part of a global hospitality network with 90 operating properties and 34 more in development across 30 countries, spanning locations from Hawaii and Canada to London and the United Arab Emirates.

Raffles and Fairmont Doha are housed together in the iconic Katara Towers, bringing together two distinguished luxury brands. Raffles Doha is centered on intimate luxury and tailored service, while Fairmont Doha combines contemporary style with warm, vibrant hospitality. Together, they create an inspiring environment for hospitality professionals who value excellence, individuality, and strong team culture.

Role Overview

The Recreation Manager will lead all recreation and wellness functions across the hotel. This includes pool operations, fitness amenities, guest activities, and recreational programming. The position is focused on maintaining premium guest experiences, safe and efficient operations, team capability, and income growth while upholding luxury hospitality standards.

Application Process

After submitting an application, candidates will receive an email from AssessFirst asking them to create a profile and complete a questionnaire. This step is required for the application to be reviewed, as it helps assess fit for the role and the culture of luxury excellence.

Key Responsibilities

Oversee the day-to-day running of recreation areas, including swimming pools, fitness spaces, and activity programs.
Keep all facilities at a very high level of cleanliness, safety, and visual presentation.
Create and refine operating procedures, service guidelines, and internal policies.
Respond promptly and professionally to guest requests, concerns, and feedback to ensure a standout experience.
Work closely with Spa, Rooms, Food & Beverage, and other teams to build stronger wellness and engagement offerings.
Hire, develop, mentor, and supervise recreation team members to deliver excellent service.
Build departmental budgets, forecasts, and reports, while managing expenses and identifying revenue opportunities.
Track performance results and introduce improvements that raise efficiency and guest satisfaction.
Maintain full compliance with health, safety, emergency, and regulatory standards.
Design creative recreation, fitness, and wellness experiences that match the hotel's luxury brand positioning.

Qualifications

A bachelor's degree in Hospitality Management, Leisure Management, Sports & Recreation, or a closely related discipline is required.
Applicants should have 3 to 5 years of leadership experience in recreation, wellness, fitness, or upscale hotel operations.
Strong capabilities in leadership, communication, and organization are expected.
Hands-on experience in budgeting, financial planning, and operational oversight is needed.
English fluency is required, and knowledge of other languages is considered an advantage.
CPR, First Aid, and Lifeguard certifications are preferred.
Candidates should align with the Raffles and Fairmont luxury service standards in every interaction.
The role calls for an inclusive approach that values and respects every individual.
The successful candidate should help create a workplace where colleagues feel supported, recognized, and empowered.

Additional Information

This position is based in Doha Metropolitan Area and is a full-time, on-site role. No salary, stipend, number of vacancies, start date, or duration details were provided.

Recreation Manager