Patient Administrator - Front Desk & Billing

Role Overview

King’s College Hospital London, Dubai is seeking a Patient Administrator to support front desk and billing activities within a busy healthcare environment. This role focuses on delivering a smooth patient journey, handling administrative tasks accurately, and coordinating effectively with clinical and billing teams.

Key Responsibilities

• Oversee day-to-day reception and front desk activity to help ensure patients receive a seamless experience.
• Register patients, schedule appointments, and respond to general enquiries in a timely manner.
• Check insurance information and complete billing tasks with accuracy.
• Liaise with clinical staff and billing colleagues so that patient services run efficiently.
• Keep patient documentation and records updated in accordance with healthcare rules and standards.

Requirements

• Previous work experience in a hospital or healthcare setting, ideally in reception, front desk, or patient administration.
• Sound understanding of medical billing procedures and insurance handling.
• Strong verbal and written communication skills, along with a professional, people-oriented approach.
• Ability to manage multiple tasks efficiently in a busy, fast-moving environment.
• Candidate must already be based in the UAE and be able to start right away.

Additional Information

This is a full-time, on-site position based in Dubai, United Arab Emirates.