Parts Manager

Role overview

CSN Collision is looking for a Parts Manager to handle the full parts cycle in a collision repair environment. The position focuses on ordering, receiving, verifying, storing, documenting, and distributing parts while keeping vendors, estimators, technicians, and management aligned on status, costs, and exceptions.

Key responsibilities

• Manage parts requests from start to finish, including ordering, receipt, and delivery to technicians.
• Coordinate with vendors regarding parts status and service delivery timelines.
• Inspect incoming parts, confirm they match the order, and check them for damage.
• Work with technicians to adjust repair timing when damaged panels or related parts are involved.
• Process parts invoices through shop procedures on the day the order is received.
• Scan invoices and supporting paperwork into the shop system on the same day the parts arrive.
• Handle returns and obtain vendor credits.
• Oversee sublet items such as wheels, glass, bumpers, and similar components.
• Review supplement parts needs with technicians and coordinate any additional requirements with estimators.
• Keep body technicians and mechanics informed about any parts-related needs.
• Maintain repair order documentation accurately and completely.
• Tag and store parts correctly to avoid damage or loss.
• Keep the parts office and shelving clean, orderly, and organized.
• Negotiate with vendors when damaged parts require additional discounts.
• Confirm that vendor discounts are applied correctly.
• Ensure every ordered part has a purchase order in the estimating system.
• Make sure all invoices received during the day are posted by close of business.
• Maintain detailed records so returns can be completed quickly and accurately.
• Follow up with vendors within 24 hours after a return to confirm credits are received and posted.
• Inform management and estimators about any shortages, overages, or quality issues in received parts.
• Use Parts Trader and OPS Trax as part of daily workflow.
• File invoices on a daily basis.

Role level

This position is described as an entry to intermediate-level role with routine duties performed under close supervision and limited independent decision-making.

Requirements

Applicants should have a high school diploma preferred, a valid driver’s license, at least 1 year of related experience in a collision repair facility, and basic computer knowledge, including data entry and Microsoft Office applications such as Word, Excel, and PowerPoint.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) match
• Sick pay
• Vacation pay

Additional information

All parts orders must be backed by a purchase order in the estimating system. Daily invoice posting is required, and records must be maintained carefully to support timely returns and credit follow-up.