- خبرة
- 3-6 سنوات
- مرتب
- —
- الوظائف الشاغرة
- 1
- تم النشر
- لا مزيد من التفريغ
- وضع العمل
- في المكتب
- تعليم
- Bachelor's degree in Information Technology, Computer Science, or a related field
- الأهلية
- Professionals with a bachelor's degree in a relevant IT field and 3 to 6 years of helpdesk or related IT experience may apply. Candidates with exposure to IT audit, infrastructure, application support, or systems administration are preferred. A UAE driving licence is required.
- سيرة ذاتية
- مطلوب للتقديم
مكان عملك
المسمى الوظيفي
Role overview
The organisation is hiring an IT Support Executive / Helpdesk Support professional to deliver first-line technical assistance and contribute to a range of wider IT activities from its Dubai location.
Key responsibilities
- Act as the initial point of contact for end users seeking technical help, and resolve issues related to hardware, software, and business applications.
- Assist with IT projects, system rollouts, application-related support, and other technology-driven initiatives as needed.
- Work with internal teams and third-party vendors to drive quick resolution of incidents and maintain smooth IT service operations.
Experience and profile
- A bachelor's degree in Information Technology, Computer Science, or a closely related discipline is required.
- Applicants should bring 3 to 6 years of experience in IT helpdesk support, along with exposure to broader technology functions.
- Background in IT Audit, Infrastructure, Application Support, Systems Administration, or similar IT areas will be considered an advantage.
- Strong analytical ability, sound troubleshooting skills, and clear communication are essential.
- The role calls for someone capable of handling several IT priorities at once in a fast-moving environment.
Additional requirement
A valid UAE driving licence is mandatory.