HR Generalist

Role Overview

This opportunity is with a growing retail business operating across multiple sites and is intended for an HR Generalist who wants a hands-on role with real influence beyond routine administration. In this position, you will serve as a key HR partner for leaders and employees, helping improve employee experience, strengthen HR practices, and support the organization as it expands.

Key Responsibilities

• Act as the main contact for everyday HR questions and support across the business.
• Work with managers on employee relations concerns, performance matters, documentation, accommodations, and workplace issues.
• Carry out workplace investigations and suggest suitable follow-up actions.
• Assist with end-to-end recruitment for office and retail management roles.
• Handle onboarding and offboarding coordination.
• Run employee engagement activities, surveys, and follow-up planning.
• Build and improve HR workflows using SOPs, templates, toolkits, and practical process improvements.
• Keep HR files and employee records accurate and up to date.
• Provide backup support for payroll during vacation periods and other absences.

Desired Background

• At least 3 years of experience in an HR Generalist role.
• Hands-on experience managing employee relations situations in a professional and steady manner.
• Solid understanding of Ontario employment standards and current HR practices.
• Proven ability to guide managers through sensitive workplace challenges.
• Strong planning, organization, and detail-oriented working style.
• Comfort working independently and taking full ownership of tasks.
• Experience in retail, multi-location, distribution, warehouse, or other operational settings is a strong advantage.
• Prior exposure to HRIS tools is preferred.

What Will Help You Succeed

• You take initiative and solve problems proactively.
• You focus on practical solutions.
• You adapt well to change.
• You stay organized and follow through reliably.
• You approach situations with fairness, calmness, and discretion.
• You build trusted relationships with both leaders and employees.
• You are motivated by improving how things work, not simply preserving existing processes.

Why This Role Stands Out

• Hybrid work setup with 3 days per week onsite.
• High level of ownership and autonomy.
• Chance to shape HR processes and day-to-day practices.
• Exposure to a wide range of HR responsibilities.
• A collaborative environment built on accountability, kindness, and development.
• Compensation starts at $70,000 and increases based on experience.

Additional Information

This role is ideal for someone who wants to make a meaningful contribution, strengthen partnerships across the business, and help support a growing organization through practical HR leadership.