Front Desk Executive

Overview

Lodos Corporation LLC is a Dubai consultancy focused on business operations, recruitment, and strategic expansion. The company is hiring for a newly opened luxury hair restoration and regenerative aesthetics clinic in Downtown Dubai, known as S'Clinic. This is a chance to become part of a premium healthcare brand at the launch stage and help shape one of Dubai's leading destinations for non-surgical hair restoration and regenerative treatments.

S'Clinic is a high-end hair restoration and regenerative aesthetics clinic committed to excellent outcomes and a refined client journey. The business is looking for a full-time Front Desk Executive / Client Concierge who is personable, service-oriented, and able to deliver a smooth and welcoming experience for every visitor.

Core responsibilities

• Greet clients and provide support throughout the clinic's operating hours.
• Coordinate appointment bookings and manage any schedule changes.
• Respond to telephone calls, WhatsApp enquiries, and other client questions.
• Support patient registration and ensure documentation is completed accurately.
• Help prepare treatment rooms and keep the clinic organised.
• Handle payment collection and keep records up to date.
• Ensure the reception and waiting areas reflect luxury hospitality standards.
• Assist with follow-up communication and ongoing client engagement.

Candidate requirements

• Prior experience in reception, hospitality, healthcare, or customer service.
• Strong English communication skills.
• Clear commitment to excellent customer service.
• Professional appearance and a polished manner.
• Well-developed organisation skills and close attention to detail.
• Comfort using booking platforms and Microsoft Office tools.

Preferred background

• Experience in an aesthetic, dermatology, or medical clinic environment.
• Ability to speak Arabic and/or Russian.
• Exposure to CRM systems or patient management software.

What the role offers

• A flexible work schedule.
• Competitive hourly or monthly compensation.
• The opportunity to join a premium healthcare brand from its launch phase.
• A positive, professional workplace environment.