eCommerce Coordinator

About the Company

Obagi Cosmeceuticals is a long-established dermo-cosmetic brand known for science-backed skincare products that improve the look and feel of skin tone and texture. With more than 35 years in the market, the company is recognized by dermatologists and plastic surgeons for clinical quality and innovation. It operates as a global, omni-channel luxury consumer products business with distribution across physician offices, wholesale partners, retail stores, Amazon, and direct-to-consumer channels. Obagi’s goal is to build a best-in-class, multi-brand, multi-category portfolio that helps shape the future of skincare.

The company values a fearless, collaborative approach to growth and innovation.

Role Overview

Obagi is hiring a detail-focused, strategic eCommerce Coordinator to support the daily execution of its eCommerce business across the DTC website, Amazon, and TikTok Shop. This person will help connect internal teams with outside agency partners to keep product catalogs, assets, reports, and marketplace changes accurate, timely, and organized.

Marketplace and Assortment Support

• Keep current with product assortments across Shopify DTC, Amazon, and TikTok Shop.
• Track SKU updates, new launches, discontinuations, and assortment changes across channels.
• Assist with launch planning by coordinating timelines, product information, and creative assets with Shopify and marketplace partners.

Shopify DTC Support

• Help build and maintain product listings in Shopify, including product details, images, variants, and pricing.
• Merchandise and schedule themes and promotional content.
• Support on-site quizzes, customer service touchpoints, landing pages, and conversion-rate optimization efforts.
• Assist with quality checks for site updates tied to launches, promotions, and assortment changes.

Agency Coordination

• Act as a main contact for sharing product data, creative assets, and updates with Amazon and TikTok Shop agency partners.
• Make sure agencies receive complete and accurate information on products, pricing, promotions, and assets.
• Gather feedback and help ensure execution stays aligned with the ecommerce strategy.

Cross-Functional Collaboration

• Partner with Paid Media, CRM, Brand and Creative, Operations, and Customer Service teams.
• Coordinate briefs and asset delivery between creative teams and external partners, including imagery, copy, claims, and specifications.
• Support inventory monitoring across channels and communicate risks or limitations to internal teams and agency partners.

Reporting and Analysis

• Combine performance reporting for Shopify DTC, Amazon, and TikTok Shop.
• Create clear reports and presentations in Excel and PowerPoint.
• Support internal reviews by maintaining accurate and consistent data across sources.

Operational Excellence

• Maintain trackers, schedules, and documentation for assortments, launches, promotions, and reporting.
• Keep shared folders, spreadsheets, and presentations organized and current.
• Look for ways to improve workflows and communication across teams and partners.

Requirements

• A bachelor’s degree in Marketing, Business Administration, or a related discipline from an accredited university.
• At least 1–3+ years of experience in eCommerce, digital operations, or marketplace support.
• Hands-on Shopify experience is required.
• Experience in skincare or CPG is strongly preferred.
• Experience working cross-functionally with external agencies.
• Strong organization and project management skills, with the ability to perform under pressure and meet deadlines in a collaborative environment.
• Intermediate to advanced Microsoft Office skills.
• Advanced Excel capability, including pivot tables, lookup formulas, and data organization.
• Strong PowerPoint skills for presenting updates and performance clearly.
• Comfort working in a fast-moving, changing environment and adapting quickly.
• A proactive, energetic, and positive attitude that supports team growth and development.

Physical Requirements

This job may require lifting, carrying, pushing, pulling, sitting, standing, walking, bending, turning or twisting, kneeling, squatting, crawling, climbing, reaching, grasping, wrist turning, pinching, finger movement, hearing, speaking, working on a computer for eight hours, working in close quarters, and talking on the telephone for eight hours.

Additional Information

The salary range for this position is $65,000 to $75,000, depending on experience.

The responsibilities listed above are intended to describe the general level and nature of the work. They are not a complete list of every duty, skill, or requirement. Employees may occasionally be asked to take on additional tasks outside their regular responsibilities.