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About the Role

Braze is looking for an APAC Communications Manager to shape and deliver regional communications across Asia-Pacific. Reporting to the Vice President of Communications, this person will help build awareness, strengthen thought leadership, and grow brand preference for Braze in the region.

The role works in close partnership with global communications and regional marketing teams to ensure the company’s story is adapted for local audiences while staying aligned to global messaging. It suits a proactive communicator who understands the APAC media environment, enjoys crafting strong narratives, and can help elevate a global brand across varied markets.

Responsibilities

Create and run a regional communications plan for major APAC markets to raise awareness of Braze’s position in AI, customer engagement, and marketing technology.
Develop and maintain relationships with media, analysts, and influencers across business, technology, and trade outlets in places such as Singapore, Australia, South Korea, and Southeast Asia, while working alongside the communications lead in Japan.
Adapt global stories for APAC audiences so the messaging fits local culture, language, and business expectations.
Coordinate with global communications teams and local PR agencies to ensure consistent storytelling and regional support for global campaigns and initiatives.
Spot opportunities for executives and regional leaders to speak at events, take part in interviews, and join industry panels.
Prepare talking points, bylines, opinion pieces, and contributed articles that position Braze as a leader in customer engagement, personalization, and data-led marketing.
Work with global teams to shape narratives that showcase Braze’s innovation, culture, and impact throughout APAC.
Partner with product marketing and customer marketing teams to identify strong customer stories and case studies from the region.
Support localized messaging, media outreach, and APAC-specific content for product launches and announcements.
Make sure product communications stay aligned with Braze’s wider brand positioning and business goals.
Collaborate with regional marketing, content, and events teams so earned and owned channels work together effectively.
Coordinate with social media and content teams to strengthen regional engagement on organic channels while staying true to global tone and messaging.
Share strategic advice and regional insights with global leadership on trends, opportunities, and potential issues.
Measure communications performance across media coverage, engagement, and brand perception, then use the findings to improve messaging and strategy.

Requirements

5 to 7 years of experience in corporate communications, product communications, public relations, or media strategy, ideally within B2B technology or SaaS.
Strong understanding of the APAC media and business landscape, supported by existing media relationships in key regional markets.
Excellent writing and speaking skills, with the ability to adapt messages for different audiences and countries.
Strong storytelling ability and a talent for turning complex technology into clear, compelling narratives.
Experience managing PR agencies and working across functions with global teams.
Comfort in a fast-moving, high-growth environment, with the ability to balance planning and hands-on execution.
Self-driven approach with strong organization, attention to detail, and cultural awareness across APAC markets.
Preferred background includes experience in a public company or a late-stage, high-growth startup.
Helpful if you are familiar with marketing technology, customer engagement, or AI-powered SaaS platforms.

Perks and Benefits

Competitive compensation, with possible equity participation.
Retirement planning support and an employee stock purchase plan.
Flexible paid time off.
Health coverage that may include medical, dental, vision, life, and disability benefits.
Family support offerings such as fertility benefits and equal paid parental leave.
Career development support through formal career paths, learning platforms, and an annual learning stipend.
A curated in-office experience designed to encourage community, team connection, and innovation.
Opportunities to contribute to the community through an annual company-wide Volunteer Week and donation matching.
Employee Resource Groups that offer supportive communities within the company.
A collaborative, transparent, and enjoyable culture recognized as a Great Place to Work.

About Braze

Braze is a customer engagement platform that helps brands create better customer experiences and stronger business results. Its platform combines composable intelligence with BrazeAI™, enabling marketers to use AI agents, models, and features across the customer journey for faster and more meaningful engagement.

From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze supports autonomous, personalized 1:1 experiences that help turn customer actions into deeper interactions. The company is recognized by industry analysts as a leader in marketing technology and has earned multiple workplace and product awards. Braze is headquartered in New York and operates offices across North America, Europe, the Middle East, and Asia-Pacific, including Singapore.

Equal Opportunity and Hiring Process

Braze is an equal opportunity employer and is committed to fair, accessible, and inclusive hiring. The company welcomes applicants from all backgrounds and encourages people to apply even if they do not meet every listed qualification.

The recruitment process may use AI-assisted tools at certain stages, including screening application materials and administrative support such as interview scheduling, note summarization, and interview recordings. Hiring decisions remain the responsibility of the recruiting team. Depending on location, candidates may have rights related to AI-assisted review, manual review requests, or opt-out options. A candidate privacy policy and additional recruitment process information are available through the company.

Additional Information

Benefits vary by location, and more details are provided upon offer. The company also notes that, for candidates in New York City or based there, an alternative selection process or reasonable accommodation may be requested in relation to AI-assisted review under local law.

Communications Manager

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