Client Advisor Dubai

Role overview

Le Creuset is hiring a Client Advisor for its Dubai retail location. This full-time, on-site position is centered on delivering an engaging in-store experience, helping customers choose cookware and related products, and supporting the overall flow of the store.

About the company

Le Creuset has been shaping shared moments around the table since 1925. Built on craftsmanship, color, and innovation, the brand is known for creating cookware that goes beyond function to become part of memorable everyday experiences. The team values heritage, creativity, and a passion for the kitchen.

What the role involves

In this role, you will act as a friendly and knowledgeable guide for shoppers, helping them understand products, discover new items, and complete their purchases smoothly. The position also includes keeping the sales floor attractive, organized, and ready for customers, while supporting back-of-house store activities when needed.

Key responsibilities

• Welcome customers, assess their needs, and offer informed support on cookware and related products.
• Use selling techniques, product demonstrations, and upselling approaches to help meet and surpass sales goals.
• Stay current on the product assortment, new launches, and promotional activity.
• Keep the store tidy, well-presented, stocked, and visually appealing through regular housekeeping and merchandising support.
• Help manage inventory by receiving, unpacking, checking, and arranging merchandise.
• Work cooperatively with the local store team to maintain a positive and productive environment.
• Process sales accurately through the point-of-sale system and complete cash-up duties in line with policy.
• Follow health, safety, and store procedures to maintain a secure shopping and working environment.
• Understand and follow emergency response procedures and protocols.
• Gather customer feedback and share relevant insights with management.
• Support daily store operations, including opening and closing routines and cleanliness standards.
• Prepare sales, stock, and other required reports or records.
• Take on other reasonable store-related duties within your capability when assigned.

Requirements

• Prior experience in retail or customer-facing service.
• Strong verbal communication and people skills.
• Genuine interest in cooking and familiarity with cookware products.
• Ability to work efficiently in a busy environment while handling several tasks at once.
• Comfort using point-of-sale systems and retail software tools.
• Physical ability to lift items weighing 25–29 pounds, as the role involves regular handling of heavy cast iron products.
• Fluency in Arabic.
• Ability to work both independently and collaboratively.
• Availability to work retail trading hours.

Values and workplace culture

Le Creuset’s culture is guided by Passion, Integrity, Excellence, Innovation, and Teamwork. The company emphasizes a welcoming environment where different perspectives are valued and every team member contributes to a legacy built around food, design, and shared experiences.

Diversity and inclusion

Applications are encouraged from qualified candidates of all backgrounds. The workplace is intended to be inclusive and respectful, with equal opportunity regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnicity, or national origin.

Additional information

Location: Dubai, UAE. Employment type: full time, onsite. The posting does not specify salary, number of openings, start date, or application deadline.

Privacy and legal notes

The source included data privacy and imprint references, along with copyright information for 2026.