Business Support Coordinator

Role overview

AZOROM is supporting an existing contract with ESB and is looking to appoint a Business Support Coordinator for the Strategic Delivery and Commercial (SDC) function. The role focuses on helping manage contingent labour activity for managers across ESB business units and building effective working relationships with recruitment agencies to support individual contract negotiations.

What you will do

• Deliver administrative and coordination support across the full contingent labour hiring process.
• Serve as the primary contact for recruitment agencies, handling questions and keeping communication flowing smoothly.
• Review CVs, update tracking documents, and assist with procurement scoring activities.
• Arrange interviews and support hiring managers through each stage of selection.
• Follow up with managers and approvers so required actions are completed without delay.
• Assist with onboarding by issuing the necessary documents and guidance for system access.
• Keep records, shared drives, and access permissions accurate and compliant with governance standards.
• Process and track contractor onboarding-related applications.
• Provide general team support, including meeting organisation and day-to-day coordination tasks.

Experience and skills needed

• At least 2 years of experience in a similar position, ideally involving business administration duties.
• Strong written and verbal communication skills for documentation, reporting, and stakeholder influence.
• Confident use of Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint.
• Comfort working with digital collaboration, reporting, and workflow tools.
• Awareness of GDPR requirements is an advantage.
• Experience with Power BI or dashboard tools would be beneficial.

Working arrangements

The base locations are ESB’s offices at the Sidings, Grand Canal Quay, Dublin 2, D02 E7K8, and Head Office, 27 Fitzwilliam Street Lower, Dublin, D02 KT92. The position follows a hybrid model, with remote work combined with attendance at the base location for in-person collaboration two days per week, subject to review.

Additional details

Working hours are 8 hours per day, Monday to Friday. The expected start date is July 2026, and the contract duration is 9 months.