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About the Company

Thank you for your interest in Lids. This posting relates to third key opportunities within the broader local area. Vacancies at individual store locations are added on a regular basis, and candidates are encouraged to submit applications directly to the store they prefer.

Role Overview

This position supports store performance by driving sales, protecting company assets, maintaining operational standards, and helping lead the store team. The role requires a strong customer focus, attention to detail, and the ability to work independently while upholding company policies and retail procedures.

Sales and Customer Service

• Contribute to store profitability by delivering strong customer service and supporting sales growth.
• Work toward meeting or exceeding company targets across individual performance metrics.
• Learn to create consistent, documented sales performance evaluations for associates and provide feedback that highlights strengths and development areas while staying aligned with company goals.
• Follow visual merchandising standards, including correct signage, product presentation, and store cleanliness.
• Maintain a professional appearance in line with the company dress code policy.

Operational and Inventory Duties

• Help safeguard company assets in accordance with LIDS retail policies and procedures.
• Support scheduling efforts so the store has appropriate staffing levels while staying within labour cost control guidelines.
• Follow all policies related to inventory management, including receiving, transfers, markdowns, and merchandise counting.
• Carry out accurate merchandise counts consistently and on time.
• Maintain proper records and documentation in line with LIDS retail policies and applicable provincial and federal laws.
• Open and close the store according to the store operations manual.

Team Leadership

• Take part in LIDS training programs, work toward set sales and task goals, and provide regular follow-up.
• Assist with recruiting and training store staff on correct store operations and procedures.
• Promote compliance with company policies, procedures, and guidelines, including the protection of inventory, company property, and funds.
• Step in to perform subordinate duties when needed.
• Communicate effectively with employees.

Requirements

• Secondary school diploma or equivalent, plus at least 1 year of relevant experience.
• Proven ability to generate sales while keeping losses under control.
• Strong interpersonal skills and the ability to communicate clearly and professionally.
• Comfortable using a computer and software applications.
• Ability to lift up to 23 kg (50 lbs).
• Ability to climb a ladder and work with arms raised overhead.
• Standing is required for up to 100% of the workday.
• Ability to work without direct supervision.

Education

Less than secondary school or secondary school diploma / equivalent are listed in the source as education options for this role.

Additional Information

The source also notes that open positions are posted regularly at specific locations and candidates should apply directly to their preferred store location.